RTX

3 months ago

Site Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Site Manager responsible for maintaining onsite IT infrastructure and technical support at the First Philippine Industrial Park site, overseeing airport IT systems, network hardware, and collaboration with IT teams to ensure 24/7 operational readiness and customer-facing service excellence.

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Provide technical support for airport passenger processing systems, computers, and associated networks; troubleshoot and repair computers and peripherals, and assist in diagnosing failed equipment.
•Ensure the operational IT infrastructure is maintained to the highest standards, ensuring system reliability and efficiency.
•Collaborate with IT colleagues and vendors to develop and refine IT system support strategies, ensuring the systems are running optimally 100% of the time, including monitoring systems, assisting users, and ensuring system security and backups.
•Perform rotating shift work in a 24/7/365 environment, as required.
•Provide hands-on support in a face-to-face customer environment, delivering timely resolutions and outstanding service.

Key Requirements

•Minimum of five years of experience as a field service technician in a technical support role.
•Proven hands-on experience with airport systems including CUPPS, CUSS, SBD, AOS, Bag Messaging, AODB, RMS, Biometrics, FIDS, Security Gates, and related infrastructure.
•Associate’s degree in an appropriate discipline, or in lieu of a degree, three years of relevant experience with demonstrated skills and expertise.
•Strong experience troubleshooting, installing, and maintaining software for business applications, computers, and peripherals.
•Proficiency in supporting installation projects and special projects; solid experience with hardware and peripherals in an on-site environment, plus networking cabling and hardware

Experience:5+ yearsAirport systemsField service techTechnical supportOn-site hardware

Education:Bachelor's

Skills:Customer serviceTroubleshootingCommunicationMentoringTeamwork

Tech Stack:WindowsPatch managementAntivirusServersWindows ServerNetworkingRoutersSwitchesCUPPSCUSSAOSAODBRMSBiometricsFIDS

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX