Field Service Engineer (担当：MRI・CT、勤務地：平和島センター)

Philips
Tokyo
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service","Teamwork","Communication","Problem-solving","Diagnostic troubleshooting"]

Field Service Engineer responsible for installing, maintaining, inspecting, and repairing medical imaging equipment (MRI/CT/X-ray/ultrasound) and providing customer support to ensure safe and reliable use. Will liaise with medical staff, explain service contracts, and continuously develop technical and interpersonal skills while adhering to Philips quality guidelines.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Philips
Philips
6 months ago

Field Service Engineer (担当：MRI・CT、勤務地：平和島センター)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 days agoStatus: Live

Job Summary

Field Service Engineer responsible for installing, maintaining, inspecting, and repairing medical imaging equipment (MRI/CT/X-ray/ultrasound) and providing customer support to ensure safe and reliable use. Will liaise with medical staff, explain service contracts, and continuously develop technical and interpersonal skills while adhering to Philips quality guidelines.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, calibrate, perform routine inspections, and repair medical imaging devices (MRI/CT/X-ray/ultrasound/monitoring systems) at customer sites or designated centers.
  • •Escalate customer issues promptly and coordinate with internal teams to ensure timely resolution.
  • •Provide timely reports and recommendations to customers and internal stakeholders regarding service and maintenance.
  • •Develop and apply technical and interpersonal skills to improve service quality and device reliability.
  • •Ensure safety and quality by reporting any safety-related issues per company policy.

Key Requirements

  • •Must have experience with customer support, field service, or sales engineering in technical environments
  • •Comfort with ongoing training and ability to progressively enhance technical and interpersonal skills
  • •Driver's license is required
  • •Knowledge of networks is a plus and English/Japanese reading/writing proficiency is expected for documentation and manuals
  • •Background in electronics, electrical, mechanical, or medical technology (engineering) with high school/technical college or university degree desirable
Experience:HealthcareMedical devices
Skills:Customer serviceTeamworkCommunicationProblem-solvingDiagnostic troubleshooting
Licenses:Driving license
Languages:JapaneseEnglish
Tech Stack:MRICTX-rayUltrasoundMedical imagingNetworking

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn