Insomniac - Seasonal Box Office Attendant (Arizona)

Live Nation Entertainment
Las Vegas, Phoenix
Workplace: OnsitePart timeUSD 16.5 - 19 hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Professional communication","De-escalation","Attention to detail","Organization"]

Provide customer service at the box office and ticket resolution areas for Insomniac events. You’ll complete training for the Front Gate box office system, identify will-call orders, resolve scanning and ticket issues, and accurately handle cash and credit card transactions. Maintain a professional, upbeat presence in fast-paced environments, keep the area clean, share correct event information, follow safety/evacuation procedures, and report to Box Office Management.

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Live Nation Entertainment
Live Nation Entertainment
5 days ago

Insomniac - Seasonal Box Office Attendant (Arizona)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide customer service at the box office and ticket resolution areas for Insomniac events. You’ll complete training for the Front Gate box office system, identify will-call orders, resolve scanning and ticket issues, and accurately handle cash and credit card transactions. Maintain a professional, upbeat presence in fast-paced environments, keep the area clean, share correct event information, follow safety/evacuation procedures, and report to Box Office Management.
Location: Las Vegas, Phoenix
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Participate in training for the Front Gate box office system to help patrons with ticket order assistance.
  • •Verify will-call customer information (including name, email, and credit card) and distribute tickets properly.
  • •Resolve ticket scanning issues at the gate in a timely and courteous manner.
  • •Accurately administer cash and credit card transactions using Front Gate POS.
  • •Maintain a professional, upbeat attitude, keep the area clean/organized, provide correct festival information, understand evacuation procedures, and report to Box Office Management.
Travel: Medium travel

Pay and Benefits

Salary: USD 16.5 - 19 hourly

Key Requirements

  • •Sales and customer service-related work experience is preferred.
  • •Comfortable using a computer.
  • •Interact professionally and courteously with all levels of individuals, including the ability to de-escalate situations before they become unpleasant.
  • •As a condition of employment, successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • •Maintain and carry a valid driver’s license at all times.
Experience:Customer serviceTicketingMusic festivalsDance music
Skills:Customer serviceProfessional communicationDe-escalationAttention to detailOrganization
Licenses:Valid driver’s license
Tech Stack:Front Gate box office systemFront Gate POS system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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