7.5T Customer Delivery Driver Technician

Waitrose & Partners
United Kingdom
Workplace: OnsiteFull timeGBP 32,500 - 44,500 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service","Verbal communication","Coaching","Adaptability","Safety awareness"]

As a Technician Specialist, you’ll deliver and install John Lewis products at customers’ homes as part of a two-person crew driving a 7.5-tonne vehicle. You’ll represent the brand with excellent customer service, coach and assess other delivery drivers, and handle customer needs and unexpected situations. You’ll also help load deliveries, install and demonstrate products, keep skills current with new technologies, and maintain a safe working environment.

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Waitrose & Partners
Waitrose & Partners
2 hours ago

7.5T Customer Delivery Driver Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

As a Technician Specialist, you’ll deliver and install John Lewis products at customers’ homes as part of a two-person crew driving a 7.5-tonne vehicle. You’ll represent the brand with excellent customer service, coach and assess other delivery drivers, and handle customer needs and unexpected situations. You’ll also help load deliveries, install and demonstrate products, keep skills current with new technologies, and maintain a safe working environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Start at the Avonmouth delivery hub and complete routes to customer homes with your 2-person crew.
  • •Coach, develop, and assess delivery driver colleagues, providing knowledge to perform and represent the brand.
  • •Load the lorry with daily deliveries with the warehouse team.
  • •Install products efficiently and quickly, demonstrating how they work once installed.
  • •Maintain a safe working environment and handle unexpected situations with respect and courtesy in customers’ homes.

Pay and Benefits

Salary: GBP 32,500 - 44,500 annually
Schedule:4-Day Week

Key Requirements

  • •Previous experience of installation is required; you’ll be supported with installer accreditation.
  • •Manual C1 UK driving licence with a maximum of 6 points.
  • •DCPC (Driver Certificate of Professional Competence) or Drivers Qualification Card, plus a Tachograph Card.
  • •Previous experience driving a 7.5-tonne vehicle.
  • •Customer-facing experience with great verbal communication skills, plus good understanding of technology.
Skills:Customer serviceVerbal communicationCoachingAdaptabilitySafety awareness
Licenses:Manual C1 UK driving licence
Certifications:DCPCTachograph CardC1 UK driving licence

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn