Contract Renewal Specialist

NTT
Indonesia
Workplace: OnsiteFull timeFunction: Revenue Operations (RevOps)Education: bachelorsSkills: ["Attention to detail","Planning and organization","Relationship building","Written communication","Client focus"]

Operate as a subject matter expert for contract renewals in a high-complexity environment, typically assigned to client accounts. Accurately quote renewals and capture new orders in service administration systems, supporting client-facing negotiations when needed. Evaluate competitive and commercial factors, drive upsell opportunities, validate and process renewal orders, ensure completeness of commercial documents, and recommend improvements to costing and long-tail renewal methodologies.

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FursaFursa
NTT
NTT
3 days ago

Contract Renewal Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Operate as a subject matter expert for contract renewals in a high-complexity environment, typically assigned to client accounts. Accurately quote renewals and capture new orders in service administration systems, supporting client-facing negotiations when needed. Evaluate competitive and commercial factors, drive upsell opportunities, validate and process renewal orders, ensure completeness of commercial documents, and recommend improvements to costing and long-tail renewal methodologies.
Location: Indonesia
Workplace: Onsite
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Ensure service deliveries ready for renewal are quoted accurately and that new orders are captured in the relevant service administration database.
  • •Generate competitive, profitable renewal quotes/proposals based on competitive landscape, client needs changes, and vendor costs.
  • •Work with renewal owners or clients to review commercial needs and craft commercially favorable renewal proposals aligned with company policy.
  • •Secure renewal orders from clients and coordinate internally so orders are onboarded accurately and validated/processed per order intake policy.
  • •Manage renewal enablement expertise (vertical/segmentation/upsell/cross-sell), analyze pricing/costing methodology improvements, and drive long-tail renewal methodology adoption.

Key Requirements

  • •Seasoned demonstrable experience in a similar contract renewal specialist role, preferably in a global IT organization.
  • •Seasoned demonstrable experience in costing and quoting for services renewals.
  • •Experience with order booking processes such as Quote to Order / Order to Cash.
  • •Bachelor’s degree or equivalent in Finance or a related field.
  • •Intermediate proficiency with MS Productivity tools (Excel, Word, PowerPoint) and excellent written and verbal communication.
Education:Bachelor's
Skills:Attention to detailPlanning and organizationRelationship buildingWritten communicationClient focus
Certifications:ITIL
Tech Stack:ExcelWordPowerPointITIL

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn