Prisoner Custody Officer (Norwich, Norfolk, GB, NR3 1UR)

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 23,402+ annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Verbal skills","Written skills","Empathy","Vigilance"]

Join the Prisoner Custody Officer team in PECS, providing safe and secure escorting and custody services to detainees within court environments. You’ll work as part of a dedicated group handling detainee movement, wellbeing, and confidentiality, with 5 1/2 weeks of training and a rota-based schedule. Base salary starts at £23,402 for 35 hours per week, with progression and benefits including pension and health plans.

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Serco
Serco
6 months ago

Prisoner Custody Officer (Norwich, Norfolk, GB, NR3 1UR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join the Prisoner Custody Officer team in PECS, providing safe and secure escorting and custody services to detainees within court environments. You’ll work as part of a dedicated group handling detainee movement, wellbeing, and confidentiality, with 5 1/2 weeks of training and a rota-based schedule. Base salary starts at £23,402 for 35 hours per week, with progression and benefits including pension and health plans.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells, and other court areas, including accompanying them to the toilet when required.
  • •Monitor and supervise detainees in docks during court sessions to maintain security.
  • •Maintain discretion and confidentiality regarding sensitive court information and testimonies.
  • •Provide professional support to detainees, including handling distressing testimonies with composure.
  • •Complete necessary paperwork and data entry, logging detainee movements and incidents, and coordinate with court staff and law enforcement.

Pay and Benefits

Salary: GBP 23,402 annually
Perks:PensionLife InsuranceAnnual LeaveHealth InsuranceDiscounts

Key Requirements

  • •Current valid driver's license and a reasonable level of fitness
  • •Good written and verbal communications skills
  • •Ability to manage and control challenging situations with professionalism and care
  • •Commitment to making a difference and learning during a 5 1/2 week training course
  • •Eligibility criteria for right to work in the UK as outlined (visa and vetting requirements)
Skills:CommunicationVerbal skillsWritten skillsEmpathyVigilance
Languages:English

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn