Sr. Director, Forward Deployed Engineering

Scale AI
New York, San Francisco
Full timeUSD 285,200 - 356,500 annuallyFunction: Executive & General ManagementExperience: 12+ yearsSkills: ["Executive communication","Leadership","Technical strategy","Problem-solving","Mentorship"]

Lead Scale’s US East enterprise customer engagements as the senior technical and delivery executive. Manage and grow forward-deployed teams of applied scientists and full-stack engineers organized into customer-specific technical pods. Own end-to-end delivery for production agentic AI deployments, enforce an evals-first approach, and lead executive-level technical conversations while partnering with Sales, Product, and Engineering to drive acquisition, expansion, and long-term success.

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FursaFursa
Scale AI
Scale AI
1 day ago

Sr. Director, Forward Deployed Engineering

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Job Summary

Lead Scale’s US East enterprise customer engagements as the senior technical and delivery executive. Manage and grow forward-deployed teams of applied scientists and full-stack engineers organized into customer-specific technical pods. Own end-to-end delivery for production agentic AI deployments, enforce an evals-first approach, and lead executive-level technical conversations while partnering with Sales, Product, and Engineering to drive acquisition, expansion, and long-term success.
Location: New York, San Francisco
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Lead all US East enterprise customer engagements as the senior technical and delivery executive for strategic accounts.
  • •Partner with Sales, Product, and Engineering leadership to support customer acquisition, expansion, and long-term success.
  • •Build and manage forward-deployed teams (applied scientists and full-stack engineers) structured into customer-specific technical pods.
  • •Own end-to-end delivery execution for customer deployments, ensuring reliability, rigor, and measurable business impact.
  • •Establish an evals-first approach for deployments and lead senior-level technical conversations with customer executives.

Pay and Benefits

Salary: USD 285,200 - 356,500 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRetirement BenefitsLearning BudgetPaid LeaveCommuter Benefits

Key Requirements

  • •12+ years of experience in software engineering, applied ML, or AI systems with significant leadership responsibility.
  • •Proven experience leading customer-facing technical teams delivering complex systems for large enterprise customers.
  • •Strong executive presence and credibility with senior Fortune 500 stakeholders in high-stakes technical discussions.
  • •A solid technical foundation in applied machine learning or full-stack/distributed systems engineering.
  • •Experience translating ambiguous customer needs into concrete technical solutions and delivery plans.
Experience:12+ yearsApplied MLAI systemsEnterpriseGenerative AIAgentic AI
Skills:Executive communicationLeadershipTechnical strategyProblem-solvingMentorship

Company Brief

Scale AI
Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn