Pilgrims Pride

14 hours ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Process assigned customer orders daily, coordinating with Production Planning, Inventory Control, Warehousing, Transportation, QA/R&D, Sales, Accounting, and customers. Maintain accurate procedures and customer profiles, evaluate inventory/production/transportation issues, and confirm pricing and invoicing within required timelines. Resolve invoicing discrepancies, report customer feedback and complaints, and coordinate product/order status while representing the company professionally in a fast-paced environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Process daily all orders received for assigned accounts and maintain accurate processing procedures for each account.
•Coordinate order processing with Production Planning, Inventory Control, Warehousing, Transportation, QA, R&D, Sales, and the customer as necessary.
•Evaluate inventory, production, and transportation issues to coordinate customer orders and maintain product/order status across internal teams and the customer.
•Confirm pricing and acknowledge order entry within 24 hours; ensure proper invoicing by verifying customer and contract pricing.
•Coordinate resolution of invoicing discrepancies with credit and accounting, and report customer feedback/complaints to appropriate management or consumer relations.

Travel: Low travel

Key Requirements

•1-3 years in a customer service related position is required.
•Associate's Degree in a related field is preferred (additional related work experience considered in lieu of education).
•Professional telephone skills required.
•General working knowledge of SAP, Microsoft Excel, and Microsoft Outlook is preferred.
•Outstanding customer service skills, strong written and verbal communication, and attention to detail in a fast-paced environment.

Experience:1-3 years

Education:Bachelor's

Skills:Customer serviceCommunicationProblem-solvingDetail-orientedFast-paced adaptability

Tech Stack:SAPMicrosoft ExcelMicrosoft Outlook

Company Brief

Pilgrims Pride

Major poultry producer and processor supplying fresh, frozen and value‑added chicken and prepared food products to retail, foodservice and export markets. Operates integrated production, processing and distribution across the United States and internationally.

Industry: Food Production

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Greeley, United States

Founded: 1946

Website

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Pilgrims Pride

14 hours ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Process daily all orders received for assigned accounts and maintain accurate processing procedures for each account.
•Coordinate order processing with Production Planning, Inventory Control, Warehousing, Transportation, QA, R&D, Sales, and the customer as necessary.
•Evaluate inventory, production, and transportation issues to coordinate customer orders and maintain product/order status across internal teams and the customer.
•Confirm pricing and acknowledge order entry within 24 hours; ensure proper invoicing by verifying customer and contract pricing.
•Coordinate resolution of invoicing discrepancies with credit and accounting, and report customer feedback/complaints to appropriate management or consumer relations.

Travel: Low travel

Key Requirements

•1-3 years in a customer service related position is required.
•Associate's Degree in a related field is preferred (additional related work experience considered in lieu of education).
•Professional telephone skills required.
•General working knowledge of SAP, Microsoft Excel, and Microsoft Outlook is preferred.
•Outstanding customer service skills, strong written and verbal communication, and attention to detail in a fast-paced environment.

Experience:1-3 years

Education:Bachelor's

Skills:Customer serviceCommunicationProblem-solvingDetail-orientedFast-paced adaptability

Tech Stack:SAPMicrosoft ExcelMicrosoft Outlook

Company Brief

Pilgrims Pride

Industry: Food Production

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Greeley, United States

Founded: 1946

Website