Customer Care Professional (m/w/d), Wien
American Express
Vienna
Workplace: HybridFull timeEUR 33,473.13+ annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Active listening","Customer orientation","Empathy","Problem-solving","Multitasking","Time management","Teamwork","Digital literacy","Negotiation"]Provide excellent customer service to American Express card members by handling incoming inquiries by phone for customers from Germany and Austria. Use professional, solution-oriented communication to resolve requests, identify ways to improve the customer experience, and help customers get the most value from Amex products. Support customers in using American Express online and mobile platforms while managing internal service systems and applications.

