Call Center Rep

Qureos
New York
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: []

Answer incoming calls and assist customers with questions, troubleshooting, and issue resolution. Maintain accurate records of customer interactions and follow established support processes. Coordinate with internal teams when requests require escalation, and ensure timely, professional responses that meet service standards. Contribute to continuous improvement by sharing feedback on recurring customer issues and support workflows.

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FursaFursa
Qureos
Qureos
5 days ago

Call Center Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Answer incoming calls and assist customers with questions, troubleshooting, and issue resolution. Maintain accurate records of customer interactions and follow established support processes. Coordinate with internal teams when requests require escalation, and ensure timely, professional responses that meet service standards. Contribute to continuous improvement by sharing feedback on recurring customer issues and support workflows.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn