Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Problem-solving","Flexibility"]

Deliver outstanding customer service in a John Lewis shop by engaging customers across their journey, using product knowledge to support sales, and resolving questions. Maintain exceptional shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (till support, stock replenishment, pricing, shop-keeping) and help improve operations through stock counts and problem-solving.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Waitrose & Partners
Waitrose & Partners
4 days ago

Customer Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by engaging customers across their journey, using product knowledge to support sales, and resolving questions. Maintain exceptional shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (till support, stock replenishment, pricing, shop-keeping) and help improve operations through stock counts and problem-solving.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the Partnership.
  • •Put the customer at the heart of everything you do by proactively acknowledging needs, resolving queries, and building loyalty.
  • •Maintain shop standards through strong merchandising, product displays, stock availability, and general cleanliness.
  • •Work flexibly across the shop to support the wider team with till support, stock replenishment, price ticketing, and general shop-keeping tasks.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience in a customer-facing role is welcomed but not essential (training will be provided).
  • •Willingness to work flexibly across shop tasks, including till support and shop-keeping duties.
  • •Ability to help protect profits through accurate stock counts.
Skills:CommunicationCustomer focusProblem-solvingFlexibility
Tech Stack:IT literacy

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn