Membership Consultant

Landmark Group
Dubai
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Customer service","Sales skills","Lead generation","Team collaboration","Documentation"]

Drive daily membership sales by delivering clear membership options and hands-on service to new and existing club members. Provide excellent customer service throughout the full membership lifecycle, support client sessions, and generate leads through call-center activities and reception-based lead generation. Maintain up-to-date product and fitness-industry knowledge, complete required sales training, follow sales scripts and the 8-stage sales process, and meet stated sales ratio and performance targets.

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FursaFursa
Landmark Group
Landmark Group
4 days ago

Membership Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Drive daily membership sales by delivering clear membership options and hands-on service to new and existing club members. Provide excellent customer service throughout the full membership lifecycle, support client sessions, and generate leads through call-center activities and reception-based lead generation. Maintain up-to-date product and fitness-industry knowledge, complete required sales training, follow sales scripts and the 8-stage sales process, and meet stated sales ratio and performance targets.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Achieve agreed monthly sales goals while delivering hands-on membership service in line with company objectives.
  • •Deliver clear, thorough membership options to potential new members and provide excellent customer service to club members and non-members.
  • •Drive new memberships sales daily, weekly, and monthly, focusing on lead generation activity and appointment bookings.
  • •Ensure effective sales training and role-play routines, keep product knowledge current, and complete required sales training courses and workshops.
  • •Handle sales administrative tasks including daily MC DAS updates, monthly goal setting with MSRM, and tracking offers and sales accelerators.

Key Requirements

  • •Maintain updated product knowledge, including club benefits and the latest developments in the fitness industry.
  • •Understand and follow the 8 stages of a sale and use the company sales scripts.
  • •Understand and meet company sales ratios and performance criteria, including daily lead and appointment targets.
  • •Fully understand membership pricing structure, price options, terms and conditions, and sales commission structure.
  • •Secondary Education – A level or equivalent.
Education:High School
Skills:Customer serviceSales skillsLead generationTeam collaborationDocumentation

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
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Glassdoor: 3.5
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