Staff Broadcast Reliability Engineer

NBC Universal
United States
Workplace: HybridFull timeUSD 105,000 - 130,000 annuallyFunction: Data Analytics & Business IntelligenceEducation: bachelorsSkills: ["Communication","Customer focus","Troubleshooting","Incident response","Change management","Root cause analysis","Mentoring"]

Own the reliability of critical on-air broadcast automation, media, streaming, and content delivery workloads running on AWS. Lead outage response and troubleshooting across software, cloud, hardware, and broadcast automation systems, performing incident response, root-cause analysis, and preventative maintenance. Partner with engineering, operations, and vendors to improve performance and reliability, build reusable infrastructure patterns, maintain runbooks, and support a rotating 24/7 on-call schedule.

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FursaFursa
NBC Universal
NBC Universal
3 days ago

Staff Broadcast Reliability Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the reliability of critical on-air broadcast automation, media, streaming, and content delivery workloads running on AWS. Lead outage response and troubleshooting across software, cloud, hardware, and broadcast automation systems, performing incident response, root-cause analysis, and preventative maintenance. Partner with engineering, operations, and vendors to improve performance and reliability, build reusable infrastructure patterns, maintain runbooks, and support a rotating 24/7 on-call schedule.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Support and maintain high-availability broadcast automation, media, streaming, content management, content delivery, and digital platform workloads operating in AWS.
  • •Lead response and troubleshooting for on-air service issues across software, cloud, hardware, and broadcast automation systems, including outage calls from operations.
  • •Partner with networking engineering, cloud engineering, software development, media engineering, operations, and vendors to research and resolve complex technical problems.
  • •Create reusable infrastructure and configuration patterns that enable consistent, secure deployment of services.
  • •Develop and maintain procedural documentation, support runbooks, and change procedures, and participate in a rotating 24/7 on-call rotation.

Pay and Benefits

Salary: USD 105,000 - 130,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •BS in Engineering, Computer Science, Information Technology, or equivalent professional experience.
  • •8+ years supporting live on-air broadcast, media, streaming, or other high-availability production environments with senior-level ownership of production systems, incident response, and root cause analysis.
  • •Ability to analyze, troubleshoot, and resolve complex issues across cloud, software, network, hardware, and broadcast automation systems.
  • •Working knowledge of legacy on-premises broadcast environments (e.g., encoders/decoders, gateways, StatMUX, transport stream processing, monitoring/control systems).
  • •Familiarity with streaming formats and workflows such as CMAF and HLS, plus video routing and broadcast automation systems.
Experience:BroadcastStreamingMediaHigh-availability productionOn-air reliability
Education:Bachelor's
Skills:CommunicationCustomer focusTroubleshootingIncident responseChange managementRoot cause analysisMentoring
Languages:English
Tech Stack:AWSLinuxTerraformCloudFormationGitHubCI/CDKubernetesEKSGrafanaPrometheusLokiSplunkCloudWatchSNMPCMAFHLSESNIESAMSCTE-35SCTE-104

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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