Senior Manager MLC - South West

Davies
United Kingdom
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: certificationSkills: ["Customer service","Communication","Relationship management","Prioritisation","Attention to detail"]

Own the end-to-end management of complex property insurance claims, taking cases from instruction through settlement. Manage a portfolio of High Net Worth, Major Loss, and other challenging losses, including subsidence and escape of oil incidents, while delivering market-leading customer service. Conduct investigations, site visits, and assessments to determine cause, extent, and value, produce technical reports and recommendations, and maintain regular communication across policyholders, brokers, insurers, and stakeholders, including an on-call rota.

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Davies
Davies
13 hours ago

Senior Manager MLC - South West

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the end-to-end management of complex property insurance claims, taking cases from instruction through settlement. Manage a portfolio of High Net Worth, Major Loss, and other challenging losses, including subsidence and escape of oil incidents, while delivering market-leading customer service. Conduct investigations, site visits, and assessments to determine cause, extent, and value, produce technical reports and recommendations, and maintain regular communication across policyholders, brokers, insurers, and stakeholders, including an on-call rota.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage a portfolio of High Net Worth, Major Loss, and complex property claims, including subsidence and escape of oil incidents.
  • •Deliver market-leading customer service aligned to demanding client expectations.
  • •Conduct investigations, site visits, and assessments to determine cause, extent, and value of losses.
  • •Produce high-quality reports and technical recommendations for insurers and clients, maintaining communication with policyholders and stakeholders.
  • •Progress claims efficiently against service levels and performance targets, including participation in an out-of-hours on-call rota.

Pay and Benefits

Perks:PensionLife AssuranceEapHolidayFlexible WorkingDentalLease CarCycle To

Key Requirements

  • •Proven experience handling property claims in a loss adjusting environment.
  • •Strong knowledge of High Net Worth and domestic property claims.
  • •Experience with major loss claims (or a strong desire to develop in this area).
  • •Progress towards or completion of ACILA, FCILA, or an equivalent professional qualification.
  • •A full UK driving licence and strong written/verbal communication with excellent stakeholder management.
Experience:Loss adjustingProperty claimsMajor lossHigh net worth claims
Education:Certification / Diploma
Skills:Customer serviceCommunicationRelationship managementPrioritisationAttention to detail
Licenses:UK driving licence
Certifications:ACILAFCILA

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
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