Guest Service Agent - Casual

Minor International
Australia
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Customer service","Professional presentation"]

We are seeking a friendly, professional Casual Guest Service Agent to join the Front Office team at Oaks Sunshine Coast Seaforth Resort. You’ll welcome guests, assist with check-ins/outs, provide local recommendations, handle bookings, and deliver exceptional service to create memorable stays. You’ll communicate clearly, maintain a positive attitude, and support guests throughout their visit in a fast-paced hospitality environment.

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FursaFursa
Minor International
Minor International
3 months ago

Guest Service Agent - Casual

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

We are seeking a friendly, professional Casual Guest Service Agent to join the Front Office team at Oaks Sunshine Coast Seaforth Resort. You’ll welcome guests, assist with check-ins/outs, provide local recommendations, handle bookings, and deliver exceptional service to create memorable stays. You’ll communicate clearly, maintain a positive attitude, and support guests throughout their visit in a fast-paced hospitality environment.
Location: Australia
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Greet guests and check them in/out with professionalism.
  • •Communicate professionally with guests and team members.
  • •Make bookings/reservations for guests.
  • •Assist guests during their stay and address requests promptly.
  • •Guide guests with local attractions and restaurant recommendations to enhance their experience.

Pay and Benefits

Perks:Uniform ProvidedLaundry AllowanceEducation AssistanceWellness Stipend

Key Requirements

  • •Previous experience in a hotel or customer service environment
  • •Excellent written and verbal communication skills
  • •Exceptional customer service skills and an unwavering positive attitude
  • •The ability to successfully provide a high level of customer satisfaction
  • •Professional presentation essential
Experience:HospitalityHotelCustomer service
Skills:CommunicationCustomer serviceProfessional presentation
Languages:English

Company Brief

Minor International
A Thailand-based global hospitality and lifestyle group operating hotels, restaurants, and retail brands. Minor International develops and manages hotel and resort properties, food services, and lifestyle retail across Asia, the Middle East, Europe, and the Americas.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bangkok, Thailand
Founded: 1978
WebsiteLinkedIn