Citizens Branch Manager

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 89,100 - 112,530 annuallyFunction: SalesExperience: 4+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Customer focus","Community engagement"]

Lead a high-volume bank branch to exceed customer expectations while driving branch performance and sales growth. Inspire and coach colleagues, build a customer-centric culture, and implement coaching plans tied to individual and branch-wide goals. Own execution and outcomes, combining financial acumen with operational integrity to meet P&L and sales targets. Serve as an engaged brand ambassador connecting with the local community to acquire and retain customers.

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Citizens Bank
Citizens Bank
6 days ago

Citizens Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead a high-volume bank branch to exceed customer expectations while driving branch performance and sales growth. Inspire and coach colleagues, build a customer-centric culture, and implement coaching plans tied to individual and branch-wide goals. Own execution and outcomes, combining financial acumen with operational integrity to meet P&L and sales targets. Serve as an engaged brand ambassador connecting with the local community to acquire and retain customers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance and drive sales growth while delivering an exceptional colleague and customer experience.
  • •Inspire and coach the team to achieve individual and branch-wide performance and sales goals.
  • •Direct colleague and sales activities to ensure key targets are met or exceeded.
  • •Use operational practices and financial acumen to make decisions that protect operational integrity and P&L outcomes.
  • •Act as a brand ambassador connecting with local community organizations to deepen and grow customer relationships.

Pay and Benefits

Salary: USD 89,100 - 112,530 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsParental LeaveLearning BudgetWellness StipendPaid Leave

Key Requirements

  • •High school diploma or equivalent required.
  • •Leadership experience coaching and developing others to drive sales excellence and world-class customer service in a high-volume branch environment.
  • •4 years of sales management experience in a retail or branch banking environment.
  • •Proven ability to manage objectives and meet sales, deadlines, and branch goals in a profit-and-loss environment.
  • •Successful completion of SAFE Act requirements, including required background checks and obtaining a unique identifier from the NMLS.
Experience:4+ yearsRetail bankingBranch bankingCustomer service
Education:High School
Skills:LeadershipCoachingCommunicationCustomer focusCommunity engagement
Licenses:NMLS
Tech Stack:Mobile bankingOnline banking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website