2 months ago

Senior Specialist Tech Infrastructure (Cairo, Al Qahirah, EG)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Oversee IT service delivery and infrastructure projects from a Cairo-based team, aligning operations with business needs. You’ll perform business analysis, monitor SLAs, assist in defining acceptance tests, manage change and releases, and coordinate with managers and customers to ensure continual service improvements.

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
•Assists in defining acceptance tests for these recommendations.
•Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.
•Takes responsibility for the provision of support services to projects and uses/recommends project control solutions for planning, scheduling and tracking projects.
•Engages in change management, release and deployment activities and ensures documentation of technical activity undertaken.

Key Requirements

•IT service management and project management experience
•Ability to monitor and report on service delivery metrics and SLAs
•Experience defining acceptance tests for process improvements
•Knowledge of change management, release and deployment processes
•Strong stakeholder engagement and coordination with managers and customers

Experience:IT servicesTechnologyITSM

Skills:CommunicationProblem-solvingStakeholder managementPlanningTeam collaboration

Tech Stack:ITILProject management software

Company Brief

Adidas

Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Herzogenaurach, Germany

Founded: 1949

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Adidas

2 months ago

Senior Specialist Tech Infrastructure (Cairo, Al Qahirah, EG)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
•Assists in defining acceptance tests for these recommendations.
•Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.
•Takes responsibility for the provision of support services to projects and uses/recommends project control solutions for planning, scheduling and tracking projects.
•Engages in change management, release and deployment activities and ensures documentation of technical activity undertaken.

Key Requirements

•IT service management and project management experience
•Ability to monitor and report on service delivery metrics and SLAs
•Experience defining acceptance tests for process improvements
•Knowledge of change management, release and deployment processes
•Strong stakeholder engagement and coordination with managers and customers

Experience:IT servicesTechnologyITSM

Skills:CommunicationProblem-solvingStakeholder managementPlanningTeam collaboration

Tech Stack:ITILProject management software

Company Brief

Adidas

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Herzogenaurach, Germany

Founded: 1949

Glassdoor: 3.8

Website LinkedIn Glassdoor