Tech Rep/TSPOC - H Product Support

Airbus
Spain
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 10+ yearsSkills: ["Customer oriented","Communication","Technical analysis","Agility","Ability to work under pressure"]

Provide TSPOC technical support for in-service H135 Spanish fleets and other Airbus Helicopters products. In the AHE H Product Support team, you’ll perform first technical assessments, coordinate downstream investigations, and deliver technical resolutions aligned with Spanish Military Airworthiness rules. You’ll handle technical queries/events, support warranty and modifications, contribute to airworthiness investigations, create/define service bulletins and technical publications, and manage technical communications and CRM tracking.

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FursaFursa
Airbus
Airbus
1 month ago

Tech Rep/TSPOC - H Product Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Provide TSPOC technical support for in-service H135 Spanish fleets and other Airbus Helicopters products. In the AHE H Product Support team, you’ll perform first technical assessments, coordinate downstream investigations, and deliver technical resolutions aligned with Spanish Military Airworthiness rules. You’ll handle technical queries/events, support warranty and modifications, contribute to airworthiness investigations, create/define service bulletins and technical publications, and manage technical communications and CRM tracking.
Location: Spain
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Serve as TSPOC entry point for in-service technical queries, performing first technical assessment and forwarding investigations within Airbus’s technical support network.
  • •Provide technical resolutions to Spanish end users for H135-related queries, including support for MRO maintenance revisions, delivery commitments, and retrofits.
  • •Participate in airworthiness assessments/investigations for accidents and major incidents involving in-service H Spanish fleets.
  • •Manage internal investigations/solutions with TS community follow-up, and record/track technical events (queries, incidents, TechPub queries) in Airbus CRM.
  • •Support warranty processing, define and implement modifications per Spanish Military Airworthiness rules, and support creation/definition of service bulletins and technical publications.
Travel: Medium travel

Key Requirements

  • •Minimum 10 years’ experience in the aeronautical sector (helicopters/aircraft maintenance, support engineering, CAMO, and/or maintenance certifying staff).
  • •EASA Part 66 LMA B1.3 or B2 (C is also valuable).
  • •Experience with H135, NH90, or similar Airbus helicopter programs, and relevant type licences.
  • •Valuable background in helicopter airframes/composites, avionics, troubleshooting, repairs, continuous airworthiness, and on-site customer experience.
  • •High level of English; French or German are valuable.
Experience:10+ yearsAeronautical sectorHelicopter maintenanceAircraft maintenanceSupport engineeringCAMO
Skills:Customer orientedCommunicationTechnical analysisAgilityAbility to work under pressure
Licenses:CAA UK licensePERAM license
Certifications:EASA Part 66 LMA B1.3EASA Part 66 LMA B2
Languages:EnglishFrenchGerman
Tech Stack:CRMCustomer Relationship Management

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn