District Service Manager - Imaging Systems (Field: Bay Area California)

Philips
San Francisco
Workplace: OnsiteFull timeUSD 131,000 - 208,000 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Teamwork","Influencing","Mentoring","Analytical skills"]

Lead and manage a team of Field Service Engineers supporting Imaging Systems customer services in the Bay Area. Drive strategic and tactical plans to deliver annual revenue targets from core and value-added services while maintaining customer satisfaction and Philips’ local marketplace presence. Recruit, onboard, and develop talent; strengthen customer loyalty with regional sales partners; execute the region’s business plan with operational performance, compliance, and profit/loss ownership.

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Philips
Philips
1 month ago

District Service Manager - Imaging Systems (Field: Bay Area California)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Lead and manage a team of Field Service Engineers supporting Imaging Systems customer services in the Bay Area. Drive strategic and tactical plans to deliver annual revenue targets from core and value-added services while maintaining customer satisfaction and Philips’ local marketplace presence. Recruit, onboard, and develop talent; strengthen customer loyalty with regional sales partners; execute the region’s business plan with operational performance, compliance, and profit/loss ownership.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Recruit, onboard, and integrate new hires; develop and retain talent while building a productive, customer-focused team environment.
  • •Drive business and service strategies to improve customer loyalty, manage relationships with regional sales, and ensure Net Promoter Score excellence with escalation adherence.
  • •Build and execute the region’s business plan aligned with strategy and goals, improving operational performance and compliance.
  • •Own and drive regional financial results (full profit/loss responsibilities) while developing growth and productivity-focused plans.
  • •Prioritize and execute strategic and tactical initiatives balancing revenue growth, productivity, and customer satisfaction, including contract capture rate improvement with sales teams.
Travel: High travel

Pay and Benefits

Salary: USD 131,000 - 208,000 annually
Perks:Paid Leave401kHsaEquityLearning Budget

Key Requirements

  • •5+ years of leadership experience in service delivery, service operations, or a related field; diagnostic imaging or healthcare technology background preferred.
  • •Experience managing a profit/loss business and developing strategic initiatives that grow revenue.
  • •Bachelor’s degree in Business Management, Engineering, Health Science, Architecture, or a related field (or equivalent education and experience).
  • •Excellent leadership, teamwork, influencing, mentoring/coaching, interpersonal, analytical, organization, time management, and communication skills.
  • •Must be able to perform the physical, cognitive, and environmental job requirements for this position and comply with stated on-the-job requirements.
Experience:5+ yearsService deliveryService operationsHealthcare technologyDiagnostic imaging
Education:Bachelor's in Business Management, Engineering, Health Science, Architecture, or other related field
Skills:LeadershipTeamworkInfluencingMentoringAnalytical skills

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn