Field Technician I - INDIANAPOLIS, IN

Lumen
Indianapolis
Workplace: OnsiteFull timeUSD 41,310 - 54,570Function: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Attention to detail","Organizational skills","Time management","Ability to prioritize","Ability to learn quickly"]

Maintain and troubleshoot Lumen’s network and critical infrastructure, including asset management, deliveries, tooling, and electronic equipment. Assist with installation, provisioning, testing, and preventive/scheduled maintenance for DS0 through OC192 services and transport/Ethernet/SONET/IP layers. Use industry tools to locate and protect fiber outside plant facilities, update trouble tickets and installation records, and support restoration during service interruptions while handling on-call duties on a rotational basis.

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FursaFursa
Lumen
Lumen
2 days ago

Field Technician I - INDIANAPOLIS, IN

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Last checked: 10 hours agoStatus: Live

Job Summary

Maintain and troubleshoot Lumen’s network and critical infrastructure, including asset management, deliveries, tooling, and electronic equipment. Assist with installation, provisioning, testing, and preventive/scheduled maintenance for DS0 through OC192 services and transport/Ethernet/SONET/IP layers. Use industry tools to locate and protect fiber outside plant facilities, update trouble tickets and installation records, and support restoration during service interruptions while handling on-call duties on a rotational basis.
Location: Indianapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Perform asset management, including processing deliveries, replenishing consumables, coordinating shipping/receiving, tracking spares, and ensuring repairs.
  • •Maintain and troubleshoot network equipment; remove and replace defective modules and assist in isolating and restoring network service.
  • •Assist with installation, change, decommissioning, and testing of transmission/switching and Next Generation technologies (Edge Compute, Wavelength, fiber optic transport, Ethernet, SONET, and IP network layers).
  • •Locate, mark, and protect underground outside plant facilities using industry standard tools and maintain required site security and cleanliness.
  • •Update installation records and trouble tickets with detailed logs; complete preventive/scheduled maintenance and inspections on network and critical infrastructure (HVAC, high-voltage electrical systems, and DC power plants) and provide status reports and escalations.

Pay and Benefits

Salary: USD 41,310 - 54,570
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or GED, or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
  • •Entry-level technician with knowledge of at least one discipline: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), or Outside Plant (fiber locating, OTDR, mass fusion splicing).
  • •Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • •PC skills and proficiency with Microsoft Windows and Office applications, plus ability to quickly learn corporate databases.
  • •Valid driver’s license and ability to work in all weather conditions, lift 50 lbs., and perform required physical activities; on-call 24x7 rotational basis.
Education:High School
Skills:Attention to detailOrganizational skillsTime managementAbility to prioritizeAbility to learn quickly
Licenses:Valid driver’s license
Tech Stack:Fiber optic transmission equipmentLightwave multiplexing equipmentDS0OC192SONETIP network layersEthernetEdge ComputeWavelengthTCP/IPRoutersSS7Circuit-switchingOTDRMass fusion splicingRight-of-wayAs-BuiltsMicrosoft WindowsMicrosoft OfficeTrouble tickets

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn