Retail Store Manager (Arabic or Russian Speaker) (Oakley)

Qureos
United Arab Emirates
Full timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Customer service","Problem-solving","Data analysis"]

Lead daily retail store operations and drive sales performance by owning KPIs, conversion, footfall trends, and profitability targets. Ensure operational excellence through cash handling, stock control, visual merchandising, and compliance with local labor and safety standards. Manage and develop the in-store team through coaching, scheduling, and performance management, while maintaining a customer-first experience and handling escalations. Submit accurate reporting and dashboards while coordinating with merchandising and buying teams on product mix and availability.

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FursaFursa
Qureos
Qureos
1 week ago

Retail Store Manager (Arabic or Russian Speaker) (Oakley)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead daily retail store operations and drive sales performance by owning KPIs, conversion, footfall trends, and profitability targets. Ensure operational excellence through cash handling, stock control, visual merchandising, and compliance with local labor and safety standards. Manage and develop the in-store team through coaching, scheduling, and performance management, while maintaining a customer-first experience and handling escalations. Submit accurate reporting and dashboards while coordinating with merchandising and buying teams on product mix and availability.
Location: United Arab Emirates
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Drive monthly, quarterly, and annual sales and profit objectives; monitor KPIs including conversion rates, UPT, ATV, and footfall trends.
  • •Ensure smooth store operations including opening/closing, cash handling, administrative duties, and adherence to SOPs for refunds/exchanges and loss prevention.
  • •Lead and develop the in-store team through performance management, one-on-ones, coaching, scheduling, and maintaining floor coverage.
  • •Maintain customer service standards by fostering a customer-first culture, training on product knowledge and upselling, and handling escalations.
  • •Manage inventory and merchandising by tracking stock levels, overseeing replenishment and organization, coordinating audits/stocktakes, and supporting product mix availability.

Key Requirements

  • •Proven experience driving retail sales targets and managing store profitability with strong knowledge of retail KPIs.
  • •Experience in people management, including coaching, performance reviews, and team scheduling.
  • •Strong understanding of inventory control, stock replenishment, and stock count accuracy.
  • •Ability to ensure compliance with local labor laws, health and safety standards, and government regulations.
  • •Demonstrated competence in customer service leadership, including handling escalated customer issues.
Experience:Retail
Skills:LeadershipCoachingCustomer serviceProblem-solvingData analysis
Languages:ArabicRussian

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn