Part Time Branch Ambassador - Madison Crescent

Discover Financial
United States
Workplace: OnsitePart timeUSD 48,048 - 48,048 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Empathy","Hospitality","Communication","Attention to detail","Adaptability"]

Deliver exceptional, hospitality-led service as the heartbeat of a Capital One branch. Execute high-volume cash transactions with strict accuracy and compliance (including BSA/AML and federal regulatory standards). Educate customers on mobile banking, remote deposit capture, and contactless payments, while listening to client needs and guiding them to the right digital tools and solutions. Keep the branch experience warm, efficient, and community-focused.

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FursaFursa
Discover Financial
Discover Financial
4 weeks ago

Part Time Branch Ambassador - Madison Crescent

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver exceptional, hospitality-led service as the heartbeat of a Capital One branch. Execute high-volume cash transactions with strict accuracy and compliance (including BSA/AML and federal regulatory standards). Educate customers on mobile banking, remote deposit capture, and contactless payments, while listening to client needs and guiding them to the right digital tools and solutions. Keep the branch experience warm, efficient, and community-focused.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy.
  • •Maintain a compliance-first mindset to meet security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on mobile banking tools, including remote deposit capture and contactless payments.
  • •Listen to customer needs and match them with appropriate digital tools or banking solutions.
  • •Support nearby branches within a 50-mile radius as needed and adapt to flexible scheduling requirements.
Travel: Low travel

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionPaid LeaveLearning Budget401kLife InsuranceDisability InsuranceParental LeaveChildcareElder Care

Key Requirements

  • •High school diploma, GED, or equivalent certification
  • •At least 1 year of retail, sales, or customer service experience
  • •At least 6 months of cash handling experience
  • •Associate’s degree preferred
  • •Proficient in G-Suite and strong written and oral communication skills (preferred)
Experience:1+ yearsRetailCustomer serviceCash handlingFinancial services
Education:High School
Skills:EmpathyHospitalityCommunicationAttention to detailAdaptability
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn