Field Support Technician

Black Box
Plano
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Problem-solving","Attention to detail","Independence","Teamwork","Safety mindset"]

Support low-voltage and network infrastructure projects nationwide as part of a Mobile Workforce team. Install, troubleshoot, and maintain fiber optics, copper cabling, and telecommunications components while reading blueprints, schematics, and technical documentation. Use industry-standard tools and testing equipment, represent the company at customer sites, and follow safety protocols. Entry-level role focused on hands-on training, mentorship, and growth into advanced technical and leadership paths.

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Black Box
Black Box
1 month ago

Field Support Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support low-voltage and network infrastructure projects nationwide as part of a Mobile Workforce team. Install, troubleshoot, and maintain fiber optics, copper cabling, and telecommunications components while reading blueprints, schematics, and technical documentation. Use industry-standard tools and testing equipment, represent the company at customer sites, and follow safety protocols. Entry-level role focused on hands-on training, mentorship, and growth into advanced technical and leadership paths.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Install, troubleshoot, and maintain low-voltage systems including fiber optics, copper cabling, and telecommunications components.
  • •Read and interpret blueprints, schematics, and technical documentation.
  • •Use industry-standard tools and testing equipment to support infrastructure projects.
  • •Develop cabling and networking fundamentals and system integration skills with experienced technicians.
  • •Deliver service at customer sites and follow safety protocols and industry standards.
Travel: Extensive travel

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionHsaFsaPaid LeaveEmployee Discounts

Key Requirements

  • •Recent vocational/technical training or strong interest in technology, electronics, or mechanical work.
  • •Willingness to learn new tools, systems, and installation techniques.
  • •Solid problem-solving skills and attention to detail.
  • •Ability to work independently and within a high-performing team.
  • •A positive attitude and motivation to build a long-term technical career.
Skills:Problem-solvingAttention to detailIndependenceTeamworkSafety mindset
Tech Stack:Fiber opticsCopper cablingTelecommunicationsLow-voltage systemsBlueprintsSchematicsTechnical documentationTesting equipmentData center operations

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website