Pair Team

1 day ago

Case Management Specialist (Remote Flexible, Non-Bilingual)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Manage an ongoing caseload for individuals with serious mental illness, substance use disorder, and/or homelessness and high medical needs, using evidence-based, relationship-centered care strategies. Perform periodic telephonic and SMS outreach, support health/wellness goal setting, and maintain Health Action/Shared Care Plans. Coordinate referrals and appointments for community supports, collaborate on systematic case reviews with the Enhanced Care Management team, and meet encounter metrics while leveraging CRM databases and common office tools.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Maintain an ongoing caseload using evidence-based approaches to promote engagement and achievement of health goals.
•Use relationship-based strategies and conduct telephonic and SMS outreach to ensure timely follow-up.
•Work with members to identify health/wellness goals and incorporate them into Health Action Plans/Shared Care Plans.
•Support the Enhanced Care Management team by participating in systematic case reviews and consulting with clinical leaders before taking clinical actions.
•Coordinate community connections by scheduling appointments, managing referrals, and ensuring timely follow-ups while meeting monthly encounter metrics.

Pay and Benefits

Salary: USD 25 hourly

Perks:Health InsuranceVisionDental401kRemote WorkPaid Leave

Key Requirements

•1+ years of general work experience (case management preferred).
•Physically located in California.
•Strong understanding of cultural fluency and a high degree of empathy.
•Ability to work collaboratively in a multidisciplinary team.
•Strong technical skills, comfort with technology, and experience with CRM databases plus basic Excel, Word, email, and video conferencing.

Experience:1+ years

Skills:EmpathyCultural fluencyCollaborationOrganizationProblem-solving

Licenses:Driver’s licenseAuto liability insurance

Languages:English

Tech Stack:CRMExcelWordEmailVideo conferencingSMSTelephonic outreach

Company Brief

Pair Team

Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.

Industry: Recruitment Agencies

Website

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Pair Team

1 day ago

Case Management Specialist (Remote Flexible, Non-Bilingual)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Maintain an ongoing caseload using evidence-based approaches to promote engagement and achievement of health goals.
•Use relationship-based strategies and conduct telephonic and SMS outreach to ensure timely follow-up.
•Work with members to identify health/wellness goals and incorporate them into Health Action Plans/Shared Care Plans.
•Support the Enhanced Care Management team by participating in systematic case reviews and consulting with clinical leaders before taking clinical actions.
•Coordinate community connections by scheduling appointments, managing referrals, and ensuring timely follow-ups while meeting monthly encounter metrics.

Pay and Benefits

Salary: USD 25 hourly

Perks:Health InsuranceVisionDental401kRemote WorkPaid Leave

Key Requirements

•1+ years of general work experience (case management preferred).
•Physically located in California.
•Strong understanding of cultural fluency and a high degree of empathy.
•Ability to work collaboratively in a multidisciplinary team.
•Strong technical skills, comfort with technology, and experience with CRM databases plus basic Excel, Word, email, and video conferencing.

Experience:1+ years

Skills:EmpathyCultural fluencyCollaborationOrganizationProblem-solving

Licenses:Driver’s licenseAuto liability insurance

Languages:English

Tech Stack:CRMExcelWordEmailVideo conferencingSMSTelephonic outreach

Company Brief

Pair Team

Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.

Industry: Recruitment Agencies

Website