HSBC

1 month ago

Banking Operations Clerk (Taipei, Taipei City, TW, 11561)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Support banking operations through document review, balance verification, and account processing. Ensure daily task accuracy, meet service level agreements, and assist front-line staff with case inquiries while maintaining high-quality customer service in a fast-paced environment.

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Review and process document retrieval and asset seizure-related tasks.
•Handle personal account balance proof cases.
•Submit and process second-tier health insurance, balance adjustments, and ticket exchanges for account openings.
•Ensure daily operations meet accuracy standards and service level agreements.
•Ensure case contents align with system data and handle document inquiries and responses; assist frontline colleagues with case progress.

Key Requirements

•Strong customer service and communication skills.
•High level of responsibility and meticulous attention to accuracy.
•Ability to maintain accuracy and meet Service Level Agreements.
•Proactive, eager to learn and take initiative.
•Proficient in MS Office (Word, Excel, PowerPoint); typing 40 wpm (Chinese/English).

Experience:BankingFinance

Skills:Customer serviceCommunicationAttention to detailProactiveTeamwork

Languages:ChineseEnglish

Tech Stack:MS OfficeWordExcelPowerPoint

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

1 month ago

Banking Operations Clerk (Taipei, Taipei City, TW, 11561)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Review and process document retrieval and asset seizure-related tasks.
•Handle personal account balance proof cases.
•Submit and process second-tier health insurance, balance adjustments, and ticket exchanges for account openings.
•Ensure daily operations meet accuracy standards and service level agreements.
•Ensure case contents align with system data and handle document inquiries and responses; assist frontline colleagues with case progress.

Key Requirements

•Strong customer service and communication skills.
•High level of responsibility and meticulous attention to accuracy.
•Ability to maintain accuracy and meet Service Level Agreements.
•Proactive, eager to learn and take initiative.
•Proficient in MS Office (Word, Excel, PowerPoint); typing 40 wpm (Chinese/English).

Experience:BankingFinance

Skills:Customer serviceCommunicationAttention to detailProactiveTeamwork

Languages:ChineseEnglish

Tech Stack:MS OfficeWordExcelPowerPoint

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn