Enterprise Account Manager

Browserstack
Atlanta
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship mapping","Stakeholder management","Executive-level communication","Account growth","Cross-functional collaboration"]

Own and grow a portfolio of Tier 1 enterprise accounts by driving renewals, expansion, and multi-year platform agreements. Lead complex, multi-threaded selling with executive buyers including CTOs, VP Engineering, Heads of DevOps, and QA Directors. Transition customers from point solutions to BrowserStack’s Continuous Testing Platform across multiple products, business units, and geographies, while partnering cross-functionally to deliver high-touch customer outcomes.

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FursaFursa
Browserstack
Browserstack
1 month ago

Enterprise Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 days agoStatus: Live

Job Summary

Own and grow a portfolio of Tier 1 enterprise accounts by driving renewals, expansion, and multi-year platform agreements. Lead complex, multi-threaded selling with executive buyers including CTOs, VP Engineering, Heads of DevOps, and QA Directors. Transition customers from point solutions to BrowserStack’s Continuous Testing Platform across multiple products, business units, and geographies, while partnering cross-functionally to deliver high-touch customer outcomes.
Location: Atlanta
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a portfolio of Tier 1 enterprise customers with full accountability for long-term revenue growth, retention, and expansion.
  • •Drive expansion revenue through cross-selling, upselling, and securing multi-year platform agreements to meet quarterly and annual targets.
  • •Develop and execute comprehensive multi-year account plans, identifying white space and quantifying expansion potential across business units, geographies, and product lines.
  • •Conduct deep discovery to understand customer objectives, technical architecture, competitive landscape, and organizational dynamics.
  • •Engage executive stakeholders and coordinate cross-functionally (Solutions Engineering, Client Success, Product, Marketing, Legal, Finance) to deliver seamless customer experiences and execute complex deals.

Pay and Benefits

Perks:Health InsuranceEquityPaid LeaveRemote WorkHome Office

Key Requirements

  • •5+ years of B2B Enterprise SaaS sales experience, including 3+ years in farming/strategic account management/expansion roles (or equivalent enterprise selling).
  • •Proven success achieving expansion, renewal, and net revenue retention targets in enterprise accounts (Fortune 500 / Global 2000).
  • •Experience aligned to account management, farming, expansion, upsell/cross-sell across complex, multi-product SaaS environments.
  • •Track record closing complex, multi-threaded enterprise expansion deals with mid–high six-figure or seven-figure ACV within existing accounts.
  • •Bachelor’s degree required; Engineering/Technology background or technical undergraduate degree strongly preferred.
Experience:5+ yearsB2B SaaSEnterprise technologyEnterprise softwareContinuous testing
Education:Bachelor's
Skills:Relationship mappingStakeholder managementExecutive-level communicationAccount growthCross-functional collaboration
Tech Stack:SalesforceAI toolsDevOpsContinuous TestingTest ObservabilityDeveloper ToolsLiveAutomatePercyApp Automate

Company Brief

Browserstack
Provides a cloud-based web and mobile testing platform that enables developers and QA teams to test websites and apps across real browsers, devices, and operating systems for automated and manual testing workflows.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Mumbai, India
Founded: 2011
WebsiteLinkedIn