GEICO

1 month ago

Operations New Hire Transformation Lead, Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Seasoned learning leader responsible for transforming and modernizing new-hire onboarding across Operations call centers (Sales Service and Commercial). Leads a team of instructional designers, partners with senior Operations leadership to align learning solutions with business priorities, and drives data-driven, scalable learning programs leveraging modern LMS tools, UX design, and AI-enabled learning approaches to improve time-to-competency and customer experience.

Location: Tucson

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Lead, coach, and develop a team of instructional design professionals with clear performance expectations and development plans.
•Collaborate with Operations leaders across Sales, Service, and Commercial to translate business strategies into targeted learning solutions and drive adoption of transformed models.
•Redesign and modernize new hire learning programs using e-learning, blended learning, simulations, microlearning, and gamification while leveraging AI-driven tools.
•Drive operational efficiency through data-driven decision making and scalable learning solutions across multiple locations.
•Manage cultural change and stakeholder buy-in to sustain continuous learning improvements and measurable business outcomes.

Pay and Benefits

Salary: USD 113,775 - 212,175 annually

Key Requirements

•Bachelor's degree in instructional/graphic design, instructional technology, digital media design, user experience/UI, learning and development or related fields.

Experience:Learning and developmentInstructional designChange management

Education:Bachelor's

Skills:LeadershipCommunicationCollaborationStorytellingProject management

Tech Stack:Articulate StorylineHTML5JavaScriptAdobe Creative SuiteVideo/Audio productionGamification Platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GEICO

GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn

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GEICO

1 month ago

Operations New Hire Transformation Lead, Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Tucson

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Lead, coach, and develop a team of instructional design professionals with clear performance expectations and development plans.
•Collaborate with Operations leaders across Sales, Service, and Commercial to translate business strategies into targeted learning solutions and drive adoption of transformed models.
•Redesign and modernize new hire learning programs using e-learning, blended learning, simulations, microlearning, and gamification while leveraging AI-driven tools.
•Drive operational efficiency through data-driven decision making and scalable learning solutions across multiple locations.
•Manage cultural change and stakeholder buy-in to sustain continuous learning improvements and measurable business outcomes.

Pay and Benefits

Salary: USD 113,775 - 212,175 annually

Key Requirements

•Bachelor's degree in instructional/graphic design, instructional technology, digital media design, user experience/UI, learning and development or related fields.

Experience:Learning and developmentInstructional designChange management

Education:Bachelor's

Skills:LeadershipCommunicationCollaborationStorytellingProject management

Tech Stack:Articulate StorylineHTML5JavaScriptAdobe Creative SuiteVideo/Audio productionGamification Platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GEICO

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn