[Annotations] Operations Associate

Scale AI
Mexico City
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Communication","Analytical thinking","Problem-solving","Empathy","Cross-functional collaboration"]

An Operations Associate at Scale AI supports revenue delivery by ensuring timely customer commitments, building and driving critical operational processes, and collaborating with cross-functional teams to optimize workflows. The role focuses on solving bottlenecks, running pilots and experiments, and fostering feedback loops between frontline operations, product, strategy, and customers to drive measurable outcomes.

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FursaFursa
Scale AI
Scale AI
6 months ago

[Annotations] Operations Associate

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

An Operations Associate at Scale AI supports revenue delivery by ensuring timely customer commitments, building and driving critical operational processes, and collaborating with cross-functional teams to optimize workflows. The role focuses on solving bottlenecks, running pilots and experiments, and fostering feedback loops between frontline operations, product, strategy, and customers to drive measurable outcomes.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Build and drive some of our most critical operational processes.
  • •Own the day-to-day delivery of customer commitments.
  • •Create an effective feedback loop between the front line, product, strategy, and customers.
  • •Collaborate with stakeholders to improve processes for new and existing customers

Key Requirements

  • •Advanced English skills
  • •Industry experience (+2) in an operational role and/or a top-tier consulting firm
  • •An undergraduate degree with an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or Business
  • •Analytical, planning, and process improvement capability
  • •Experience with reading SQL, or have demonstrated analytical skills
Experience:TechnologyAI/MLEnterprise Software
Skills:CommunicationAnalytical thinkingProblem-solvingEmpathyCross-functional collaboration
Languages:English
Tech Stack:SQL

Company Brief

Scale AI
Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn