User Escalation Specialist
Stripe
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Communication","Problem-solving","Stakeholder management","Analytical thinking","Customer service"]Join the high-visibility Escalations team at Stripe to resolve complex user escalations, collaborate with product and engineering, and drive data-driven improvements. You will own end-to-end resolutions, conduct root-cause analysis, and influence product roadmaps to reduce future escalations for Stripe’s largest users.

