Business Systems Engineer

Swoogo
United States
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 5+ yearsSkills: ["Systems thinking","Analytical thinking","Pragmatism","Detail orientation","Independent problem-solving"]

Own Salesforce end to end as the system of record, managing users/licenses, configuration, routing logic, automation, and data integrity. Serve as the key technical partner for how Salesforce connects with the GTM stack (Apollo, ChiliPiper, Slack, marketing automation, quote-to-cash, call intelligence, and data warehouses). Build integration pipelines and data governance, improve workflow automations, and troubleshoot syncing issues to keep RevOps and Sales moving faster with reliable, high-quality data.

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FursaFursa
Swoogo
Swoogo
1 week ago

Business Systems Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Own Salesforce end to end as the system of record, managing users/licenses, configuration, routing logic, automation, and data integrity. Serve as the key technical partner for how Salesforce connects with the GTM stack (Apollo, ChiliPiper, Slack, marketing automation, quote-to-cash, call intelligence, and data warehouses). Build integration pipelines and data governance, improve workflow automations, and troubleshoot syncing issues to keep RevOps and Sales moving faster with reliable, high-quality data.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Own Salesforce end to end, including user/license management, configuration, flows, automation rules, custom objects, routing logic, data integrity, and day-to-day upkeep.
  • •Serve as the go-to technical resource for how systems connect and troubleshoot where data triggers, originates, or breaks across upstream changes.
  • •Implement data governance and data hygiene strategies (source-of-truth decisions, field standards, deduplication, normalization, validation, automated QA) and maintain a data dictionary for reporting.
  • •Own the integration layer and build/maintain integration pipelines between Salesforce and the GTM stack (Apollo, ChiliPiper, Slack, marketing automation, quote-to-cash, call intelligence, and data warehouse connections), monitoring and fixing sync issues.
  • •Design scalable lead routing, territory assignment, and attribution frameworks; automate GTM lifecycle workflows and remove bottlenecks while instrumenting outcomes (time saved, conversion lift, reduced data defects).

Key Requirements

  • •5+ years in Revenue Operations, Sales Operations, Marketing Operations, or a GTM systems role at a B2B SaaS company, with hands-on Salesforce ownership (flows, automations, object relationships).
  • •Experience shipping cross-functional systems projects and creating scalable patterns, not just executing tickets.
  • •Track record managing and troubleshooting integrations across a modern GTM stack (Apollo, ChiliPiper, or similar) with routing, engagement, and enrichment tools.
  • •Built workflow automations in Workato, Make, n8n, or equivalent, connecting systems via REST APIs and webhooks.
  • •Strong analytical fluency to define KPIs, diagnose funnel issues, maintain data quality, and work with SQL.
Experience:5+ yearsB2B SaaSGTM
Skills:Systems thinkingAnalytical thinkingPragmatismDetail orientationIndependent problem-solving
Languages:English
Tech Stack:SalesforceApolloChiliPiperSlackWorkatoMakeN8nREST APIsWebhooksSQLClayQuote-to-cashCPQSPICED

Company Brief

Swoogo
Provides a cloud-based event management platform for planning, registration, and analytics to help organizations create and manage in-person, virtual, and hybrid events.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Boston, United States
WebsiteLinkedIn