Strategic Fixer

Clipboard Health
United States, San Francisco
Workplace: HybridFull timeUSD 120,000 - 160,000 annuallyFunction: Program & Project Management (PMO)Experience: 3-4 yearsSkills: ["Communication","Analytical thinking","Stakeholder management","Ambiguity tolerance","Owning outcomes"]

Deploy into Clipboard’s most important customer relationships to diagnose and resolve critical problems, from complex labor/payroll integrations to metrics that are moving the wrong way. Build strong relationships with operators and executives, turn ambiguity into clear plans with owners and timelines, and coordinate internal stakeholders across product, engineering, and ops to drive fixes end to end. Occasionally travel to customer sites to solve issues in person.

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Clipboard Health
Clipboard Health
2 months ago

Strategic Fixer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deploy into Clipboard’s most important customer relationships to diagnose and resolve critical problems, from complex labor/payroll integrations to metrics that are moving the wrong way. Build strong relationships with operators and executives, turn ambiguity into clear plans with owners and timelines, and coordinate internal stakeholders across product, engineering, and ops to drive fixes end to end. Occasionally travel to customer sites to solve issues in person.
Location: United States, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Own critical customer problems from diagnosis through resolution, not just analysis (including complex labor/payroll integrations).
  • •Build relationships with customer stakeholders, from operators on the ground to executives.
  • •Turn chaos into actionable plans with clear workstreams, owners, and dates.
  • •Coordinate internal stakeholders across product, engineering, and ops to get customer issues fixed.
  • •Ensure commitments are tracked and delivered, with occasional travel to customer sites when needed.
Travel: Low travel

Pay and Benefits

Salary: USD 120,000 - 160,000 annually

Key Requirements

  • •3-4 years in consulting or a similar role managing demanding clients and messy problems simultaneously.
  • •Comfortable operating with incomplete information and turning ambiguity into a clear plan.
  • •Strong written and verbal communicator, especially when delivering difficult updates.
  • •Analytical and skeptical in interpreting data and metrics.
  • •Prefers owning an outcome rather than just completing tasks.
Experience:3-4 yearsConsulting
Skills:CommunicationAnalytical thinkingStakeholder managementAmbiguity toleranceOwning outcomes

Company Brief

Clipboard Health
Clipboard Health operates an app-based marketplace that connects nurses, CNAs, and other healthcare professionals with facilities needing to fill open shifts, providing flexible work opportunities and real‑time shift matching.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Growth: Growth Stage Startup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2016
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor