Aon

3 weeks ago

Employee Benefits Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Manage a portfolio of employee benefits clients, providing administrative support and owning service delivery. Work closely with a relevant consultant to ensure benefit packages meet client needs, while responding to enquiries, renewals, and changes in circumstances. Liaise with product providers, HR, and other third parties, conduct client research, generate market intelligence, and produce policy summaries, recommendation reports, and portfolio valuations. Keep knowledge current on products and legislative and technical changes.

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own client service delivery for a portfolio of employee benefits clients while providing administrative support.
•Respond promptly to client enquiries about existing arrangements, renewals, and changes in circumstances.
•Support onboarding of new clients with consultants and ensure benefit packages meet client needs and reporting timelines.
•Conduct client research and in-depth analysis of financial contracts, liaising with product providers and HR/third parties.
•Generate market intelligence and produce policy summaries, recommendation reports, and portfolio valuations for client reviews.

Pay and Benefits

Perks:PensionLife AssuranceIncome ProtectionHybrid WorkingAnnual LeaveHealth InsuranceCash Plan

Key Requirements

•Previous Employee Benefits experience is preferred.
•Ability to demonstrate a positive, customer-focused attitude and respond to exceed customer needs and expectations.
•Strong verbal and written communication skills.
•Excellent organisation and attention to detail, with the ability to work at a fast pace.
•BA or BS degree preferred or equivalent experience.

Experience:Employee benefits

Education:Bachelor's

Skills:CommunicationOrganisationAttention to detailCustomer focusAnalysis

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon