Strategic Account Director, Atlanta

EvenUp
Atlanta
Workplace: RemoteFull timeUSD 250,000 - 250,000 annuallyFunction: Executive & General ManagementExperience: 5+ yearsSkills: ["Consultative","Ownership","Cross-functional communication","Collaboration","Advocacy"]

Own a portfolio of 8–10 high-value, enterprise accounts in the Atlanta region, delivering personalized, high-touch support. Drive measurable growth through upsell, cross-sell, and renewals, while partnering with product and executive teams to build long-term success plans. Advocate for customer needs internally to Product, Finance, and Engineering, and maintain consistent on-site engagement at least weekly to align roadmaps and outcomes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EvenUp
EvenUp
5 days ago

Strategic Account Director, Atlanta

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own a portfolio of 8–10 high-value, enterprise accounts in the Atlanta region, delivering personalized, high-touch support. Drive measurable growth through upsell, cross-sell, and renewals, while partnering with product and executive teams to build long-term success plans. Advocate for customer needs internally to Product, Finance, and Engineering, and maintain consistent on-site engagement at least weekly to align roadmaps and outcomes.
Location: Atlanta
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Prospect, develop, and close upsell and cross-sell opportunities and manage contract renewals.
  • •Partner with product and executive teams to develop and execute long-term success plans aligned to customer objectives.
  • •Lead a portfolio of 8–10 key accounts, ensuring personalized, high-touch support and strategic guidance.
  • •Engage on-site with clients at least once a week to build trust, understand evolving goals, and ensure alignment.
  • •Provide internal advocacy by sharing customer insights with Product, Finance, and Engineering to improve offerings and align on goals.
Travel: Low travel

Pay and Benefits

Salary: USD 250,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveHome OfficePaid ParentalDisabilityRrsp

Key Requirements

  • •5+ years in Strategic Customer Success or Key Account Management, preferably in high-growth B2B SaaS startups.
  • •Proven track record managing a few large, complex accounts with $1M+ in ARR (or equivalent scope).
  • •Strong consultative skills working across executive stakeholders, operations leaders, and contributors to deliver outcomes.
  • •Comfort navigating ambiguity and taking ownership with minimal direction.
  • •Excellent cross-functional communication that turns customer feedback into product and service improvements.
Experience:5+ yearsB2B SaaSSaaS startupsEnterprise accountsVertical SaaS
Skills:ConsultativeOwnershipCross-functional communicationCollaborationAdvocacy

Company Brief

EvenUp
Develops an AI-powered Claims Intelligence Platform for personal injury law firms that automates document generation, reviews medical records, and streamlines workflows to help firms settle cases faster and secure fairer client outcomes.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2019
Glassdoor
Glassdoor: 3.1
WebsiteLinkedInGlassdoor