21 hours ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Drive revenue growth and retention within an assigned portfolio by building strong relationships with key customers. Own an account plan, develop new business opportunities, and manage a sales pipeline with forecasting and reporting. Identify cross-sell and up-sell opportunities to maximize customer lifetime value, while partnering cross-functionally with product, marketing, and customer success to deliver solutions that meet customer needs and keep ahead of market and competitor trends.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Develop and maintain relationships with key accounts to ensure customer satisfaction and retention.
•Identify new business opportunities within the account portfolio and generate sales leads to achieve revenue targets.
•Build and manage a sales pipeline, including forecasting and reporting on sales metrics.
•Maximize customer lifetime value through cross-selling and up-selling opportunities.
•Collaborate with customers and cross-functional teams to ensure customer needs are met and exceeded, and share insights on industry and competitor trends.

Key Requirements

•SaaS sales experience with a proven track record of overachieving quota by growing revenues in existing customers.
•Proven ability to act as a strategic, trusted advisor and explain complex client/vendor concepts to varied audiences.
•Strong written and verbal presentation and communication skills (essential).
•Self-starter who can own ongoing account management for both large and small clients.
•Bachelor's degree.

Experience:SaaS

Education:Bachelor's

Skills:CommunicationPresentationStrategic advisingAccount managementSelf-starterCross-functional collaboration

Languages:English

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

21 hours ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Develop and maintain relationships with key accounts to ensure customer satisfaction and retention.
•Identify new business opportunities within the account portfolio and generate sales leads to achieve revenue targets.
•Build and manage a sales pipeline, including forecasting and reporting on sales metrics.
•Maximize customer lifetime value through cross-selling and up-selling opportunities.
•Collaborate with customers and cross-functional teams to ensure customer needs are met and exceeded, and share insights on industry and competitor trends.

Key Requirements

•SaaS sales experience with a proven track record of overachieving quota by growing revenues in existing customers.
•Proven ability to act as a strategic, trusted advisor and explain complex client/vendor concepts to varied audiences.
•Strong written and verbal presentation and communication skills (essential).
•Self-starter who can own ongoing account management for both large and small clients.
•Bachelor's degree.

Experience:SaaS

Education:Bachelor's

Skills:CommunicationPresentationStrategic advisingAccount managementSelf-starterCross-functional collaboration

Languages:English

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor