Consultant, Specialist Client Success

Own product and operational success for a portfolio of clients, guiding onboarding, activation, and ongoing optimization to accelerate time-to-revenue and protect revenue. Develop and execute Client Success Plans aligned to client business objectives, monitor client health and service readiness, and drive adoption through health checks and value-led engagements. Provide specialized consultation, education, and escalation support while leveraging data and standardized playbooks to improve outcomes.