Customer Experience Banker - Short North (Columbus, OH)

Serve walk-in customers as a financial concierge, helping retain and grow consumer and business relationships. Identify customers’ financial goals and needs, recommend appropriate deposit and other banking products, and process transactions accurately while balancing daily. Provide excellent customer service by resolving issues, educating customers on deposit products, and using a disciplined sales approach with follow-up and referrals. Ensure adherence to operational, security, risk, and regulatory policies.