Store Advisor, Düsseldorf

On Holding
Düsseldorf
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Organizational skills","Attention to detail","Communication","Team collaboration"]

Provide exceptional customer service in a premium retail environment, guiding shoppers through their experience while responding to inquiries and resolving issues. Support daily store operations including unpacking, back-stocking, restocking shelves, updating displays, and managing product flow to maintain strong inventory levels. Maintain a clean, safe store aligned with H&S standards, help execute visual merchandising, and contribute ideas for in-store events and community engagement. Work with a team focused on brand values and store success.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
On Holding
On Holding
7 hours ago

Store Advisor, Düsseldorf

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide exceptional customer service in a premium retail environment, guiding shoppers through their experience while responding to inquiries and resolving issues. Support daily store operations including unpacking, back-stocking, restocking shelves, updating displays, and managing product flow to maintain strong inventory levels. Maintain a clean, safe store aligned with H&S standards, help execute visual merchandising, and contribute ideas for in-store events and community engagement. Work with a team focused on brand values and store success.
Location: Düsseldorf
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Respond to customer inquiries and resolve issues to ensure a positive shopping experience.
  • •Assist with unpacking, back-stocking, and organizing deliveries to manage inventory efficiently.
  • •Support daily store operations such as restocking shelves, updating displays, and managing product flow.
  • •Maintain a clean, organized, and safe work environment in line with Health & Safety (H&S) standards.
  • •Contribute ideas for in-store events and community engagement to boost customer interaction and store presence.

Key Requirements

  • •1+ years of relevant experience in retail or customer service; premium, luxury, or sports background is a plus.
  • •Understanding of customer service excellence, including engaging customers, addressing needs, and providing effective solutions.
  • •Strong organizational skills and attention to detail.
  • •Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service.
  • •Ability to work weekends, evenings, and holidays as needed.
Experience:1+ yearsRetailCustomer service
Skills:Customer serviceOrganizational skillsAttention to detailCommunicationTeam collaboration
Languages:EnglishGerman

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn