API Field Specialist, Slack

Salesforce
Chicago, New York, Seattle, California, New Jersey, Denver, Atlanta, San Francisco
Workplace: OnsiteFull timeUSD 150,100 - 227,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Communication","Quantitative modeling","Customer-facing expertise","Stakeholder management","Translating feedback"]

Partner with Account Executives to drive deals involving Slack API usage, rate limits, and platform consumption. Serve as the primary technical point of contact for customers, explaining API mechanics and usage patterns while using a usage forecasting model to size credits or flat-rate pricing. Scope requirements with technical teams, keep the usage calculator accurate as packaging evolves, and feed field learnings back to product and pricing.

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FursaFursa
Salesforce
Salesforce
2 days ago

API Field Specialist, Slack

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Partner with Account Executives to drive deals involving Slack API usage, rate limits, and platform consumption. Serve as the primary technical point of contact for customers, explaining API mechanics and usage patterns while using a usage forecasting model to size credits or flat-rate pricing. Scope requirements with technical teams, keep the usage calculator accurate as packaging evolves, and feed field learnings back to product and pricing.
Location: Chicago, New York, Seattle, California, New Jersey, Denver, Atlanta, San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Partner with Account Executives on deals involving API usage, rate limits, or platform consumption.
  • •Explain API mechanics, usage patterns, and what different spend levels unlock to technical and business stakeholders.
  • •Use a usage forecasting calculator to size deals and explain the rationale behind pricing.
  • •Meet with customers’ technical teams to scope requirements and validate usage assumptions.
  • •Maintain the accuracy of the usage calculator and share field learnings back to product and pricing.

Pay and Benefits

Salary: USD 150,100 - 227,000 annually
Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •10+ years in a technical, customer-facing, or pricing/consumption-modeling role.
  • •Deep fluency in APIs, rate limiting, and usage-based pricing models.
  • •Ability to own and defend a quantitative model with skeptical customers or sellers.
  • •Track record partnering with sales teams on complex technical or commercial deals.
  • •Strong communication and ability to translate field/customer feedback into product or pricing input.
Experience:10+ yearsAPI monetizationUsage-based pricingEnterprise customersSales engineeringPlatform consumption
Skills:CommunicationQuantitative modelingCustomer-facing expertiseStakeholder managementTranslating feedback
Tech Stack:SlackAPIRate limitingUsage-based pricingUsage forecasting calculator

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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