Box Office Staff - Ace of Spades

Live Nation Entertainment
Sacramento
Workplace: OnsiteFull timeUSD 16.5+ hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Communication","Teamwork","Attention to detail","Multitasking"]

Provide front-line guest support at the box office window by managing phone calls and maintaining excellent customer service in a fast-paced, high-volume environment. Handle cash and check-out procedures, run will-call/ticket program on a computer for ticket sales processing, and complete opening/closing paperwork. Support guest relations with professional phone etiquette, accurate POS usage, and attention to detail while maintaining a clean, well-groomed appearance.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Staff - Ace of Spades

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide front-line guest support at the box office window by managing phone calls and maintaining excellent customer service in a fast-paced, high-volume environment. Handle cash and check-out procedures, run will-call/ticket program on a computer for ticket sales processing, and complete opening/closing paperwork. Support guest relations with professional phone etiquette, accurate POS usage, and attention to detail while maintaining a clean, well-groomed appearance.
Location: Sacramento
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Handle cash and follow bank check-out procedures.
  • •Maintain superior customer service in person and over the phones.
  • •Answer phone calls promptly and courteously.
  • •Run will-call/ticket program on a computer for sales processing.
  • •Complete opening and closing paperwork and maintain guest relations at the window.

Pay and Benefits

Salary: USD 16.5 hourly

Key Requirements

  • •Entry-level working knowledge of phone handling, cashiering, and customer service.
  • •Entry level knowledge of basic computer operation and point of sale (POS) systems.
  • •Ability to communicate, work well with others, and perform in a high-volume, sometimes stressful environment.
  • •Skill in guest relations, phone etiquette, cash handling, filing, multi-tasking, and attention to detail.
  • •Ability to type 30 wpm and maintain a positive attitude with a clean, well-groomed appearance.
Education:High School
Skills:Customer serviceCommunicationTeamworkAttention to detailMultitasking
Tech Stack:Point of SalePOSWindowsComputer

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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