Sr. Training Professional

Honeywell
Atlanta
Workplace: HybridFull timeFunction: Education & TrainingExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Cross-functional collaboration","Strategic decision-making","Analytical mindset","Organizational skills","Teamwork","Attention to detail"]

Design and deliver customer experience training programs that improve employee performance and product knowledge across all levels. Partner with cross-functional teams to assess training needs, create engaging learning materials, and establish training standards. Use data analysis and feedback to evaluate effectiveness and continuously improve training methodologies. Support leadership in aligning training initiatives with the organization’s customer experience vision and strategy.

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Honeywell
Honeywell
4 days ago

Sr. Training Professional

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Design and deliver customer experience training programs that improve employee performance and product knowledge across all levels. Partner with cross-functional teams to assess training needs, create engaging learning materials, and establish training standards. Use data analysis and feedback to evaluate effectiveness and continuously improve training methodologies. Support leadership in aligning training initiatives with the organization’s customer experience vision and strategy.
Location: Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Develop and implement a customer experience training strategy and initiatives across the organization.
  • •Design and deliver comprehensive training programs to enhance customer knowledge and employee capabilities.
  • •Collaborate with cross-functional teams to identify training needs and gaps.
  • •Create engaging, interactive training materials and resources using instructional design principles.
  • •Evaluate training effectiveness through data analysis and feedback and continuously improve methodologies.

Pay and Benefits

Perks:MedicalVisionDentalHealth InsurancePaid Leave401k

Key Requirements

  • •6 years of proven experience in customer experience training or a related field, including designing and delivering training programs.
  • •6 years of hands-on experience developing training materials and resources.
  • •Bachelor’s degree in Business Administration, Marketing, or a related field.
  • •Advanced degree such as a Master’s degree or MBA preferred.
  • •Strong communication and presentation skills, with knowledge of instructional design and adult learning methodologies.
Experience:6+ yearsCustomer experience training
Education:Bachelor's in Business Administration, Marketing, or a related field
Skills:CommunicationPresentationCross-functional collaborationStrategic decision-makingAnalytical mindsetOrganizational skillsTeamworkAttention to detail

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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