Service Operations Specialist

HP
United States
Workplace: OnsiteFull timeUSD 83,000 - 127,800 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2-4 yearsEducation: bachelorsSkills: ["Effective communication","Results orientation","Learning agility","Digital fluency","Customer centricity"]

Own the end-to-end purchase order and supplier invoice lifecycle for service agreements. Create and manage purchase requisitions/orders, validate invoices against contracted rates and statements of work, resolve exceptions that block payment, and maintain spend, commitment, and contract records for reporting and forecasting. Partner with Accounts Payable, Finance, and procurement stakeholders to manage approvals, contract renewals, and cost savings through accurate spend analysis, compliance tracking, and continuous process improvements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HP
HP
3 days ago

Service Operations Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own the end-to-end purchase order and supplier invoice lifecycle for service agreements. Create and manage purchase requisitions/orders, validate invoices against contracted rates and statements of work, resolve exceptions that block payment, and maintain spend, commitment, and contract records for reporting and forecasting. Partner with Accounts Payable, Finance, and procurement stakeholders to manage approvals, contract renewals, and cost savings through accurate spend analysis, compliance tracking, and continuous process improvements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Create and maintain purchase requisitions and purchase orders in source-to-pay systems with correct supplier, cost allocation, contract references, and documentation.
  • •Monitor purchase order/approval workflows, follow up on pending approvals, and escalate aging or blocked transactions.
  • •Execute purchase order changes across the contract term (value/date amendments, line additions, copies, withdrawals, and closures).
  • •Review and validate supplier invoices against purchase orders and contracted rate structures; confirm effort periods, documentation, tax treatment, and available balances.
  • •Identify and resolve invoice discrepancies and billing issues, coordinate with Accounts Payable/Finance, and maintain spend tracking and analysis for reporting and contract renewals.

Pay and Benefits

Salary: USD 83,000 - 127,800 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionDisability InsuranceEmployee AssistanceFlexible SpendingLife InsurancePaid HolidaysParental Leave

Key Requirements

  • •Bachelor’s degree in Supply Chain Management, Business Administration, Finance, Accounting, or related field, or equivalent work experience.
  • •2-4 years of work experience in procurement operations, purchase order and invoice management, vendor or contract administration, accounts payable, or related areas.
  • •Demonstrated knowledge of accounts payable, auditing, internal controls, and invoice processing.
  • •Experience with procurement, purchasing, purchase orders, and spend analysis.
  • •Knowledge of contract management and statements of work (SOW), including interpreting commercial terms.
Experience:2-4 years
Education:Bachelor's
Skills:Effective communicationResults orientationLearning agilityDigital fluencyCustomer centricity
Tech Stack:ERPMicrosoft ExcelSAP ApplicationsSAP Ariba

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn