Contractor-Servicenow admin

Birlasoft
Noida
Workplace: OnsiteContractFunction: Administration & Executive AssistanceExperience: 8+ yearsSkills: ["Migration planning","Readiness assessment","Fit-gap analysis","Roadmap development"]

Serve as a ServiceNow Technical Consultant focused on ITSM, integrations, and discovery. Assess ServiceNow readiness and implementation maturity to plan a migration from a Freshservice source environment. Partner with a Freshservice consultant to perform source-to-target fit-gap assessment, then define migration recommendations and a roadmap to support the transition.

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FursaFursa
Birlasoft
Birlasoft
2 days ago

Contractor-Servicenow admin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a ServiceNow Technical Consultant focused on ITSM, integrations, and discovery. Assess ServiceNow readiness and implementation maturity to plan a migration from a Freshservice source environment. Partner with a Freshservice consultant to perform source-to-target fit-gap assessment, then define migration recommendations and a roadmap to support the transition.
Location: Noida
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Assess ServiceNow readiness and implementation maturity for migration from Freshservice.
  • •Work with a Freshservice consultant to perform source-to-target fit-gap assessment.
  • •Define migration recommendations based on fit-gap results.
  • •Develop a migration roadmap for the transition.
  • •Support a ServiceNow ITSM implementation covering integrations and discovery.

Key Requirements

  • •Assess ServiceNow readiness and implementation maturity for migration from a Freshservice source environment.
  • •Conduct source-to-target fit-gap assessment with a Freshservice consultant.
  • •Define migration recommendations and a migration roadmap.
  • •Experience with ServiceNow in ITSM, integrations, and discovery.
  • •Relevant experience of 8+ years.
Experience:8+ years
Skills:Migration planningReadiness assessmentFit-gap analysisRoadmap development
Tech Stack:ServiceNowITSMIntegrationsDiscoveryFreshservice

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn