Services Specialist - Resource Management

Baker Hughes
Canada
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical skills","Organizational skills","Communication","Interpersonal skills","Stakeholder management"]

Lead resource planning and field resource deployment to ensure customer commitments and business objectives are met. Forecast regional workforce requirements, build short- and long-term workforce plans, and support workforce planning activities including recruitment, succession, skills assessment, and employee development. Identify capability gaps, coordinate training for workforce readiness, and manage standardized resource management processes while monitoring utilization and driving continuous improvement.

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Baker Hughes
Baker Hughes
1 week ago

Services Specialist - Resource Management

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead resource planning and field resource deployment to ensure customer commitments and business objectives are met. Forecast regional workforce requirements, build short- and long-term workforce plans, and support workforce planning activities including recruitment, succession, skills assessment, and employee development. Identify capability gaps, coordinate training for workforce readiness, and manage standardized resource management processes while monitoring utilization and driving continuous improvement.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead field resource deployment planning and execution to meet customer requirements and business performance metrics.
  • •Forecast regional workforce requirements and create short- and long-term resource plans aligned to operational commitments.
  • •Partner with Customer Service Managers to address escalations and resolve resource-related challenges.
  • •Support workforce planning activities including recruitment, succession planning, skills assessments, and employee development.
  • •Monitor resource utilization and deployment effectiveness, identify capability gaps, and coordinate training to drive continuous improvement.

Pay and Benefits

Perks:Health Insurance401k

Key Requirements

  • •Bachelor’s degree or High School Diploma/GED with at least 4 years of services experience.
  • •Minimum 3 years of experience in resource management, workforce planning, operations, or a related field.
  • •Experience in workforce planning, resource allocation, and operational execution.
  • •Strong analytical and organizational skills to interpret business requirements and workforce needs.
  • •Excellent verbal and written communication plus strong stakeholder management and collaboration across teams and leadership levels.
Experience:3+ years
Education:Bachelor's
Skills:Analytical skillsOrganizational skillsCommunicationInterpersonal skillsStakeholder management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Baker Hughes
Provides oilfield equipment, technologies, and services for the energy industry, including drilling, production, and industrial solutions. Serves upstream, midstream, and downstream customers worldwide with products and services focused on efficiency and reliability.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1907
WebsiteLinkedIn