Sr. Manager, Client Engagement AI Enablement and Transformation

LexisNexis Risk Solutions
United States
Workplace: HybridFull timeUSD 115,400 - 192,300 annuallyFunction: Data Science & Machine LearningExperience: 7-10 yearsSkills: ["Change management","Cross-functional collaboration","Communication","Adoption enablement","Strategic thinking"]

Lead hands-on enablement of AI and advanced analytics to improve Client Engagement and sales workflows across Insurance and Healthcare. Identify and prioritize AI/automation opportunities, translate business needs into requirements, run pilots through testing to production-ready solutions, and evaluate third-party tools. Partner with Client Engagement, Product, Technology, and the AI Center of Excellence to embed usable, explainable AI, define success metrics, drive adoption, and deliver measurable improvements in productivity, customer outcomes, and operational efficiency.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
LexisNexis Risk Solutions
LexisNexis Risk Solutions
1 day ago

Sr. Manager, Client Engagement AI Enablement and Transformation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead hands-on enablement of AI and advanced analytics to improve Client Engagement and sales workflows across Insurance and Healthcare. Identify and prioritize AI/automation opportunities, translate business needs into requirements, run pilots through testing to production-ready solutions, and evaluate third-party tools. Partner with Client Engagement, Product, Technology, and the AI Center of Excellence to embed usable, explainable AI, define success metrics, drive adoption, and deliver measurable improvements in productivity, customer outcomes, and operational efficiency.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Identify and prioritize AI, analytics, and automation opportunities to improve Client Engagement performance, workflows, decision-making, reporting, and customer outcomes.
  • •Analyze end-to-end workflows, translate business needs into requirements, and reduce friction, manual effort, and scalability constraints.
  • •Lead AI pilots through testing and transition to production-ready solutions, including evaluating third-party tools for fit and ROI.
  • •Partner across Client Engagement, Product, Technology, and other functions to embed explainable, usable AI capabilities into daily workflows.
  • •Define success metrics, monitor adoption and business impact, refine solutions from feedback, and drive AI literacy through training and playbooks.

Pay and Benefits

Salary: USD 115,400 - 192,300 annually
Perks:Health InsuranceDentalVision401kEquityPaid Leave

Key Requirements

  • •7–10 years of experience in sales effectiveness, sales operations, analytics, business transformation, or a related role within a sales or Client Engagement organization.
  • •Hands-on experience using generative AI, advanced analytics, and automation in business workflows.
  • •Proven success identifying use cases, piloting/testing solutions, documenting outcomes, and measuring impact.
  • •Experience applying AI/analytics to improve business processes or products and driving adoption of new tools and ways of working.
  • •Ability to work cross-functionally in a matrix environment and communicate change management effectively.
Experience:7-10 yearsSalesAnalyticsBusiness transformation
Skills:Change managementCross-functional collaborationCommunicationAdoption enablementStrategic thinking
Tech Stack:Generative AIAdvanced analyticsAutomation

Company Brief

LexisNexis Risk Solutions
Provides data, analytics, and technology solutions to help businesses manage risk, detect fraud, comply with regulations, and make decisions across insurance, financial services, government, and commercial sectors.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Public Company
Headquarters: Alpharetta, United States
WebsiteLinkedIn