Senior Manager Social Content

Fiserv
Georgia
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Experience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Collaboration","Writing","Data-driven optimization"]

Lead social content strategy and execution to drive brand awareness, demand generation, and audience engagement. Own channel planning and editorial frameworks, partner with demand generation, creative, communications, and product marketing teams, and use platform analytics to optimize performance through testing and audience insights. Manage and develop a team of content professionals, ensuring strong workflows, governance, quality standards, and timely delivery in a regulated financial services environment.

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FursaFursa
Fiserv
Fiserv
3 days ago

Senior Manager Social Content

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Last checked: 41 minutes agoStatus: Live

Job Summary

Lead social content strategy and execution to drive brand awareness, demand generation, and audience engagement. Own channel planning and editorial frameworks, partner with demand generation, creative, communications, and product marketing teams, and use platform analytics to optimize performance through testing and audience insights. Manage and develop a team of content professionals, ensuring strong workflows, governance, quality standards, and timely delivery in a regulated financial services environment.
Location: Georgia
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead strategy, planning, and execution of social content across priority channels to support business, campaign, and brand objectives.
  • •Develop editorial calendars, content frameworks, and channel-specific messaging aligned to audiences and marketing priorities.
  • •Partner with demand generation, creative, communications, and product marketing teams to produce content for integrated campaigns.
  • •Analyze channel performance and content effectiveness using platform analytics and reporting tools; optimize based on results and evolving platform requirements.
  • •Manage and develop a team of content professionals; establish workflows, review processes, and quality standards to improve consistency and delivery.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kEquityTuition AssistancePaid HolidaysPaid Parental

Key Requirements

  • •8+ years of experience in social media, content strategy, digital marketing, or integrated campaign development in a B2B, financial services, technology, or similarly regulated environment.
  • •4+ years of experience managing and developing teams in a marketing, content, or digital communications function.
  • •8+ years of experience building multi-channel content strategies, editorial calendars, and performance reporting using social media platforms and analytics tools.
  • •Experience using measurable content performance indicators, campaign metrics, and audience insights to inform planning and optimization.
  • •Bachelor’s degree in marketing, communications, journalism, business, or a related field (or equivalent experience).
Experience:8+ yearsFintechPaymentsFinancial servicesSocial mediaDigital marketingB2BRegulated environment
Education:Bachelor's
Skills:LeadershipCoachingCollaborationWritingData-driven optimization

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn