Collision Concierge - AutoNation St Petersburg

AutoNation
St. Petersburg
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer experience","Communication","Consultative approach","Interpersonal skills","Organizational skills"]

Serve AutoNation dealership customers who need collision repairs by greeting them, discussing repair options, documenting needs and estimated costs, and obtaining approval for work. Coordinate vehicle repair status updates with the local AutoNation Collision Center while understanding collision repair basics and insurance programs. Handle transactions with full compliance to state and federal regulations, follow up to ensure expectations are met, and build rapport for referrals.

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FursaFursa
AutoNation
AutoNation
4 months ago

Collision Concierge - AutoNation St Petersburg

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Source: Company careers pageValidated by: Fursa AI
Last checked: 47 minutes agoStatus: Live

Job Summary

Serve AutoNation dealership customers who need collision repairs by greeting them, discussing repair options, documenting needs and estimated costs, and obtaining approval for work. Coordinate vehicle repair status updates with the local AutoNation Collision Center while understanding collision repair basics and insurance programs. Handle transactions with full compliance to state and federal regulations, follow up to ensure expectations are met, and build rapport for referrals.
Location: St. Petersburg
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet customers and discuss repair options on the service drive or in the sales department.
  • •Document customer repair needs and estimated costs, and seek approval for needed repairs.
  • •Update customers and internal associates on vehicle repair status in partnership with the collision center.
  • •Process transactions and ensure 100% compliance with state and federal laws and regulations.
  • •Follow up with customers to ensure expectations are met and build rapport for referrals.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

  • •Provide an exceptional customer experience.
  • •Set and achieve targeted goals.
  • •Be detail-oriented and organized.
  • •Demonstrate communication, consultative, interpersonal, and organizational skills.
  • •Have a valid in-state driver’s license with an acceptable, safe driving record.
Skills:Customer experienceCommunicationConsultative approachInterpersonal skillsOrganizational skills
Licenses:Valid in-state driver’s license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn