Senior Business Development Manager

Freshworks
Bengaluru
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 1-4 yearsSkills: ["Executive communication","Consultative discovery","Active listening","Sales metrics management","Resilience"]

Own market expansion by building a predictable outbound pipeline in your designated region. Conduct rigorous account research and architect prospecting from scratch, then drive executive engagement and persona-led selling. Serve as Freshworks’ corporate ambassador through consultative discovery, creative multi-channel outbound campaigns, and crisp presentations. Track performance and maintain CRM hygiene while collaborating with Field Sales Directors, Product Experts, and Marketing to accelerate deal velocity.

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Freshworks
Freshworks
10 hours ago

Senior Business Development Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Own market expansion by building a predictable outbound pipeline in your designated region. Conduct rigorous account research and architect prospecting from scratch, then drive executive engagement and persona-led selling. Serve as Freshworks’ corporate ambassador through consultative discovery, creative multi-channel outbound campaigns, and crisp presentations. Track performance and maintain CRM hygiene while collaborating with Field Sales Directors, Product Experts, and Marketing to accelerate deal velocity.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Conduct rigorous account research and market prospecting in your designated region to build a predictable sales pipeline
  • •Initiate and nurture executive conversations with high-profile C-suite stakeholders
  • •Design and execute hyper-personalized outbound campaigns including creative email sequences and cold-calling strategies
  • •Run consultative discovery calls to uncover pain points, diagnose operational needs, and qualify opportunities
  • •Maintain analytical territory performance tracking and ensure CRM hygiene with accurate meeting minutes and next-step updates

Key Requirements

  • •1 to 4 years of customer-facing experience in sales, business development, or account management in a high-growth B2B SaaS/technology environment
  • •Comfort with high-volume outbound prospecting, including structured cold calling, social selling, and account-based marketing
  • •Ability to work out of the collaborative corporate office 5 days a week to foster team synergy
  • •Exceptional verbal, written, and presentation skills, including persuasive pitches via phone and PowerPoint
  • •Strong consultative discovery skills using advanced open-ended questioning to diagnose pain points and qualify opportunities
Experience:1-4 yearsB2B SaaSTechnology corporate environment
Skills:Executive communicationConsultative discoveryActive listeningSales metrics managementResilience
Languages:English
Tech Stack:CRMPowerPointEmail sequences

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor