Stripe

2 weeks ago

Customer Success Manager, Revenue Suite

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own the post-sale lifecycle for Stripe Revenue and Finance Automation (RFA) customers, partnering with account teams to drive retention, expansion, renewals, and account health. Serve as a trusted advisor across business, product, engineering, finance, and IT conversations, articulating use cases and value. Lead business reviews, surface insights to internal teams, and educate customers on payments, billing, tax, and invoicing to optimize adoption and growth.

Location: San Francisco, Chicago, Seattle, New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Lead RFA post-sale engagement, retention, and growth for partnered customers in collaboration with account teams.
•Support account expansion by identifying opportunities, driving business outcomes, and ensuring customer success with the account team.
•Build relationships with senior executives across business, product, engineering, finance, and IT, partnering with the Account Executive.
•Serve as a trusted advisor on payments, billing, tax, and invoicing; educate customers on product use and industry benefits.
•Run aligned business reviews and advocate internally by sharing feedback and driving account health across payments performance, cost optimization, adoption, renewals, referrals, and satisfaction.

Key Requirements

•6+ years of experience in a client-facing role, ideally customer success, managing relationships with large, global, complex organizations and preferably with a technical product.
•Payments and/or fintech experience.
•Experience with consumption-based SaaS products.
•Strong executive presence and presentation skills for in-person meetings with multiple stakeholders.
•Proven success as a consultant, pre-sales, technical account management, or equivalent.

Experience:6+ yearsFintechSaaS

Skills:Relationship buildingExecutive communicationPresentationConsultative advisingBusiness development

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

2 weeks ago

Customer Success Manager, Revenue Suite

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco, Chicago, Seattle, New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Lead RFA post-sale engagement, retention, and growth for partnered customers in collaboration with account teams.
•Support account expansion by identifying opportunities, driving business outcomes, and ensuring customer success with the account team.
•Build relationships with senior executives across business, product, engineering, finance, and IT, partnering with the Account Executive.
•Serve as a trusted advisor on payments, billing, tax, and invoicing; educate customers on product use and industry benefits.
•Run aligned business reviews and advocate internally by sharing feedback and driving account health across payments performance, cost optimization, adoption, renewals, referrals, and satisfaction.

Key Requirements

•6+ years of experience in a client-facing role, ideally customer success, managing relationships with large, global, complex organizations and preferably with a technical product.
•Payments and/or fintech experience.
•Experience with consumption-based SaaS products.
•Strong executive presence and presentation skills for in-person meetings with multiple stakeholders.
•Proven success as a consultant, pre-sales, technical account management, or equivalent.

Experience:6+ yearsFintechSaaS

Skills:Relationship buildingExecutive communicationPresentationConsultative advisingBusiness development

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor