Associate, Strategy - Consumer Intelligence

Discover Financial
United States
Workplace: OnsiteFull timeUSD 109,000 - 109,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 1+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Workstream management","Interpersonal skills","Written and verbal communication"]

Drive customer-focused strategy work for Capital One’s Consumer Intelligence team within Corporate Strategy. Partner with senior executives by designing and executing rigorous analyses, synthesizing findings across sources, and translating insights into clear presentations that influence strategic decisions. Help evolve consumer survey capabilities, independently manage workstreams, assess progress against customer goals, and consult internally on customer experience data applications.

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Discover Financial
Discover Financial
2 weeks ago

Associate, Strategy - Consumer Intelligence

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Job Summary

Drive customer-focused strategy work for Capital One’s Consumer Intelligence team within Corporate Strategy. Partner with senior executives by designing and executing rigorous analyses, synthesizing findings across sources, and translating insights into clear presentations that influence strategic decisions. Help evolve consumer survey capabilities, independently manage workstreams, assess progress against customer goals, and consult internally on customer experience data applications.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Entry level

Key Responsibilities

  • •Help shape the strategic direction by identifying and solving consumer needs.
  • •Design and execute rigorous analyses for senior executives on customer opportunities using quantitative research and analytics.
  • •Contribute to and evolve consumer surveys with research panel providers to deliver results.
  • •Independently manage workstreams and drive results while contributing to group problem-solving.
  • •Assess progress toward customer goals across lines of business and advocate for customer experience data in decision-making.

Pay and Benefits

Salary: USD 109,000 annually

Key Requirements

  • •Bachelor’s degree.
  • •At least one year of experience in Strategy Consulting or Business Analysis (or a combination).
  • •Ability to analyze and solve problems independently in a constantly changing environment.
  • •Proficiency in data analysis and working with large data sets, including database queries, data visualization tools, and cloud-based environments.
  • •Experience with survey design and analysis of customer survey data.
Experience:1+ years
Education:Bachelor's
Skills:Analytical thinkingProblem-solvingWorkstream managementInterpersonal skillsWritten and verbal communication
Tech Stack:Database queriesData visualization toolsCloud-based environments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn