Employee Workplace Solution Advisor, Dubai and Abu Dhabi

HSBC
Dubai, Abu Dhabi
Full timeFunction: Facilities, Workplace & Physical OperationsSkills: ["Communications","Interpersonal skills","Negotiation","Problem solving","Teamwork"]

Drive employee workplace solution outcomes for assigned companies through need-based selling across acquisitions and revolving needs, while managing employee banking requests as the first point of contact. Work closely with EWS CAM and EWS loan specialists to improve penetration within ~800 EWS companies, ensure proper referrals for borrowing customers, and enhance engagement via service clinics, open days, meetings, and financial wellbeing sessions.

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FursaFursa
HSBC
HSBC
23 hours ago

Employee Workplace Solution Advisor, Dubai and Abu Dhabi

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Drive employee workplace solution outcomes for assigned companies through need-based selling across acquisitions and revolving needs, while managing employee banking requests as the first point of contact. Work closely with EWS CAM and EWS loan specialists to improve penetration within ~800 EWS companies, ensure proper referrals for borrowing customers, and enhance engagement via service clinics, open days, meetings, and financial wellbeing sessions.
Location: Dubai, Abu Dhabi
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations

Key Responsibilities

  • •Meet performance expectations primarily across acquisitions and revolving, and achieve non-financial KPIs.
  • •Act as the first point of contact for employees of assigned companies to fulfill banking needs across acquisitions and revolving, and refer borrowing needs (personal loan and mortgage).
  • •Work with EWS CAM and EWS loan specialists to drive improved engagement and penetration within approved companies.
  • •Manage customer expectations through service clinics, open days, regular meetings, and improved company engagement.
  • •Ensure compliance with group standards and internal controls with zero tolerance of misconduct.

Key Requirements

  • •Complete understanding of IWPB products, propositions, and services, including global service standards, and the ability to communicate them effectively to customers.
  • •Experience dealing with emerging affluent and affluent customers to propose products and services.
  • •Developing a networking strategy with proven ability to achieve activity and outcome goals.
  • •Knowledge of competitor activity, propositions, and offers.
  • •Strong communications and interpersonal skills, negotiation skills, and customer service orientation.
Skills:CommunicationsInterpersonal skillsNegotiationProblem solvingTeamwork

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn